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WaterStone Bank · 1 day ago

Full-time Teller

Oak Creek, WI

Full-time

Onsite

New Grad, Entry Level

0+ years exp

WaterStone Bank is a financial institution seeking a Teller to accurately process deposit account and loan transactions. The role involves supporting the sales process through superior customer service and maintaining customer relationships while adhering to policies and procedures.

BankingFinancial Services

Responsibilities

Effectively process customer transactions with a high level of integrity, accuracy and knowledge

Support the sales process by identifying customer needs, promoting current promotional offers and referring customer to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services

Maintain knowledge of WSB’s core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts

Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB’s Mission

Answer customer questions and resolve related account issues, including phone and in-person

Keep abreast of industry trends, standards, and external factors that may affect the bank

Recommend reasonable changes to policies, procedures, and products

Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws

Other duties as assigned