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CAPSTONE REAL ESTATE SERVICES, INC. · 1 day ago

Assistant Manager (OneSite experience)

Grand Prairie, TX

Full-time

Onsite

Mid Level

Capstone Real Estate Services, Inc. is a property management company seeking an Assistant Manager to oversee financial operations and resident relations. The role involves managing rent collections, vendor payments, and resident move-outs, while also acting as a supervisor in the community manager's absence.

Real Estate

Responsibilities

Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and monthly close out reports, and processing invoices and payables

Operates the property management software and completes transactions by entering correctly and by completing updates and back-ups to ensure the integrity of the system

Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue

Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed

Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings

Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements

Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues

Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices

Offers support and assists with leasing, showing apartments to prospects. Complete follow-up and process the application. Includes preparing the lease and move in documents

Promotes a positive image of the apartment community and management company

Qualification

OneSite experienceFinancial operationsMath SkillsBilingualCustomer serviceSupervisory skills

Required

High School or equivalent

Strong Math Skills

Drivers License

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). It is Capstone's policy to not employ individuals who have been convicted of misdemeanor or felony offenses involving (a) illegal drug use, (b) public indecency, (c) theft, or (d) crimes against persons or property. Also, it is Capstone's policy to not employ individuals who have any criminal history not disclosed by the applicant on the employment application. In special situations, we may make exceptions to the 'no criminal history' policy, depending on the nature of the crime, how many years ago the crime occurred, the total number of crimes committed and other factors. Moving traffic violations will not be considered except for reckless driving, driving while intoxicated or excessive red light or speeding violations

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. It is Capstone's policy to not employ individuals who test positive for illegal drug use or alcohol abuse