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Talbots · 1 day ago

Client Specialist, Garden City

Cranston, RI

Part-time

Onsite

New Grad, Entry Level

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. The Client Specialist role focuses on building and cultivating relationships with customers while achieving sales and service metrics to enhance customer experiences.

ApparelFashion

Responsibilities

Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally

Support all service enhancers to build strong relationships including active use of Concierge

Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc

Plan and prioritize tasks and responsibilities to meet the needs of the customer and business

Seek to understand customer needs & wants with curiosity and confidence through intentional conversation

Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust

Actively participate in community/store activities and events that promote the Talbots Brand

Professionally represent the brand image

Qualification

Customer relationship buildingSalesService metricsPlanningOrganizationCommunication skillsTechnological aptitudeTeam collaborationFlexibility

Required

Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers

Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment

Able to work cooperatively in a diverse work environment

Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store

Possess excellent written and verbal communication skills and a high level of integrity

Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her

Professional, assertive, and friendly with the ability to make decisions independently

Possess the technological aptitude to navigate POS/computer/iPad/handheld systems

Have open availability of 20 – 29 hours per week

Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays

Comfortable climbing ladders, moving around regularly, and standing for extended periods of time

Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs