Apply on Employer Site

iHerb · 1 day ago

Operations & Supply Planning Specialist, House Brands

Irvine, CA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $100K/yr

7+ years exp

iHerb is on a mission to make health and wellness accessible to all. The Operations & Supply Planning Specialist will apply analytical skills and business expertise to drive growth and profitability for iHerb brands, managing vendor relationships and optimizing supply chain operations.

BeautyDelivery ServiceE-CommerceFood and BeverageHealth CareRetailSoftwareWellness

Comp. & Benefits

Responsibilities

Build and maintain strong relationships with key manufacturers and vendors to support sales growth, product innovation, margin expansion, and promotional initiatives

Create and implement operational policies, procedures, and strategies to align with business objectives

Create, review, and utilize data/reports to enable in-depth analysis of iHerb brands successes/challenges

Streamline workflows, eliminate bottlenecks, and implement process improvements to increase efficiency and productivity

Responsible for full-cycle contract management and the corresponding creation and maintenance of vendor and SKU data

Understand manufacturing process and timeline. Collect, track, and update production schedules from manufacturers; maintain and distribute the internal Finished Goods Report

Manage inventory, oversee procurement, and optimize logistics and supply chain operations to ensure stock availability and control costs

Lead the team to strategically negotiate with vendors to secure exceptional pricing and MOQ, special opportunity buys, delivery, and payment terms for large volume, highly visible accounts

Work with cross-functional departments to ensure seamless communication and coordination

Identify and address operational challenges, troubleshoot issues, and manage risk management effectively

Collaborate with Marketing to plan and manage short- and long-term promotional activities that are both profitable and operationally feasible

Partner with the VMS and BBPC Product Development teams to ensure projects are on track and aligned with established timelines

Comply with company policies and procedures, including safety, business ethics, and standards of conduct

Qualification

Supply chain managementData analysisNegotiation skillsVendor managementE-commerce experienceProject managementMicrosoft Office SuiteGoogle Business SuiteSAPAsanaTableauWMSEDIInterpersonal skillsCommunication skills

Required

Skillful, creative negotiator with long-term Private Labels development and management experience

Intellectually curious, energetic self-starter that is highly resourceful with a can-do attitude and solid decision making skills

Confidence to manage up, secure buy-in from senior leadership, and navigate challenging situations

Analytical and deductive reasoning skills; stickler for processes and ability to identify needed improvements

Entrepreneurial mindset and positive leader that is a mentor and team player/developer/builder and collaborator with strong interpersonal skills and long term vision

Ability to operate independently, work under pressure and coordinate, organize and motivate team to meet deadlines and goals successfully with a high level of quality

Strong organizational and project management skills; ability to manage multiple projects with competing demands for resources and meet deadlines

Proven strength in oral/written communication skills with ability to make presentations, communicate and partner with people at all levels of the organization and with external contacts

Experience with Microsoft Office Suite (Word, Excel, PowerPoint)

Generally requires a minimum of seven (7) years of progressive experience in operations, supply chain, purchasing, merchandising, marketing or directly related role with equivalent responsibilities, preferably in an e-commerce environment with natural products experience a plus