Assistant Sales Manager - CA jobs in United States
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Ashley Furniture Industries ยท 1 day ago

Assistant Sales Manager - CA

Ashley Furniture Industries is the largest manufacturer of home furnishings in the world, known for its commitment to exceptional customer experience and leadership development. The Assistant Sales Manager role supports the General Sales Manager in retail operations, focusing on sales performance, team leadership, and customer service excellence while preparing for future managerial responsibilities.

FurnitureManufacturing

Responsibilities

Oversee daily showroom operations across all departments under General Sales Manager direction
Monitor and analyze sales metrics including margins, volume, quotas, and closing ratios
Recommend strategic sales goals and performance improvement initiatives
Generate and submit operational reports in a timely and accurate manner
Manage budgeted administrative costs including payroll and operational supplies
Provide exemplary leadership to sales, guest experience, and visual presentation teams
Coach and mentor team members to achieve individual and collective success
Participate in recruiting, hiring, onboarding, and training processes
Foster a positive, professional, and collaborative team environment
Partner with General Sales Manager to resolve escalated customer concerns beyond Guest Experience Manager authority
Ensure exceptional customer service standards across all touchpoints
Support implementation of company customer service initiatives and protocols
Collaborate with Visual Presentation Manager on strategic product placement and merchandising
Ensure showroom presentation aligns with company standards and seasonal directives
Communicate policy changes, updates, and critical information to all team members
Document procedures, tasks, and operational activities comprehensively
Maintain timely and effective communication across all organizational levels
Ensure compliance with company policies, procedures, and operational standards
Support special projects and initiatives as assigned
Perform other duties essential to business operations

Qualification

Retail management experienceSales data analysisMicrosoft Office SuiteCoachingCustomer service focusMentoringTeam building skillsVerbal communicationWritten communicationAdaptability

Required

Comprehensive understanding of company Mission Statement, Core Values, Customer Belief System, Differentiators, and operational Disciplines
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong analytical skills with ability to interpret sales data and metrics
Exceptional verbal and written communication abilities
Advanced team building and interpersonal skills
Effective coaching and mentoring capabilities
Current performance must meet or exceed company expectations
Successful completion of company orientation and training program
Occasional travel may be required for training, meetings, or temporary assignments

Preferred

High School diploma preferred
Bachelor's degree in business administration, Retail Management, Marketing, or related field preferred
Demonstrated success in retail sales environment preferred
Minimum 1 year of retail management or supervisory experience preferred

Benefits

Health
Dental
Vision
Life/Disability
Flexible Spending Accounts
401(k)
Paid Holidays
80 hours paid vacation
40 hours of California Paid Sick Leave

Company

Ashley Furniture Industries

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Ashley Furniture Industries is the furniture manufacturer, delivering home furnishing values, stylish furnishings, and home decor.

Funding

Current Stage
Late Stage

Leadership Team

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Richard Teachout
Chief Technology Officer
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Company data provided by crunchbase