Apply on Employer Site

CoreWeave · 1 day ago

Fleet Engineering Project Manager, Data Center

Marble, NC

Full-time

Hybrid

Mid Level

$120K/yr - $140K/yr

3+ years exp

CoreWeave is The Essential Cloud for AI™, providing a platform for innovators to build and scale AI. The Fleet Engineering Project Manager will act as a liaison among stakeholders, overseeing RMA generation, support, issue resolution, and performance metrics for fleet engineering and data center operations.

Artificial Intelligence (AI)Cloud ComputingCloud InfrastructureInformation TechnologyMachine Learning

No H1B

U.S. Citizen Only

Responsibilities

Overseeing Returned Merchandise Authorization (RMA) generation, support, issue resolution, and generating performance metrics for both internal and external teams

Facilitate seamless communication across fleet engineering, data center technicians, and vendor teams

Lead cross-team projects, working with planning, execution, and evaluation of project initiatives, including ticketing process improvements and optimization

Analyze, optimize, and operationalize both internal and external processes

Communicate with external vendors regarding business needs, priorities, incidents, and effectively resolve conflicts when they arise

Conduct regular project reviews and evaluations to assess effectiveness, identify areas for improvement, and drive continuous optimization

Qualification

Data Center operationsRMA processesProject managementTicket-based workflowsPerformance metricsCommunication skillsProblem-solving skillsAdaptability

Required

3-5 years experience with physical IT infrastructure, Data Center operations and/or RMA of physical equipment with external vendors

Experience working with and developing ticket-based workflows and looking at issues and ticket data trends to help identify bottlenecks and areas for improvement

Familiar with tools and methods to create and maintain detailed documentation, and have proven experience in generating client-facing reports on infrastructure metrics, server management, and case workflows

Practiced in communicating with external vendors regarding business needs, priorities, incidents, and effectively resolving conflicts when they arise

Demonstrated execution ability and excellent communication skills

Ability to conduct regular project reviews and evaluations to assess effectiveness, identify areas for improvement, and drive continuous optimization

Robust problem-solving skills and adaptability in a fast-paced environment

Preferred

Experience leading cross-team projects, working with planning, execution, and evaluation of project initiatives, including ticketing process improvements and optimization