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Incyte · 4 days ago

Senior Manager / Associate Director, Marketing Operations

Chadds Ford, PA

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

7+ years exp

Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines. The Senior Manager / Associate Director of Marketing Operations will drive operational excellence, focusing on process improvement through AI, automation, and analytics while overseeing the Digital Asset Management function and supporting the MLR review process.

BiotechnologyHealth CareMedicalMedical DevicePharmaceutical

Comp. & Benefits

Responsibilities

Lead initiatives to streamline marketing operations through AI-driven solutions, automation, and advanced analytics

Identify and implement process improvements that enhance speed, compliance, and quality across marketing workflows

Develop dashboards and reporting tools to provide actionable insights for stakeholders

Partner with the DAM contractor to manage and optimize the Veeva Vault repository for digital assets and references

Ensure proper tagging, organization, and governance of assets to enable easy retrieval and compliance

Support training and best practices for asset management across teams

Serve as backup for the Medical, Legal, Regulatory (MLR) review process, ensuring timely and compliant review of promotional materials

Maintain knowledge of regulatory requirements and internal SOPs to support accurate and efficient review cycles

Work closely with marketing, compliance, IT, and external vendors to ensure seamless integration of tools and processes

Act as a subject matter expert for marketing operations technology and compliance workflows

Qualification

Marketing OperationsProcess ImprovementDigital Asset ManagementAIAutomationBusiness AnalyticsVeeva ExperienceProject ManagementCommunication SkillsCollaborationProblem-SolvingAdaptabilityAttention to Detail