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Archdiocese of St. Louis · 1 week ago

Veteran Program Manager

St Louis, MO

Full-time

Onsite

Mid, Senior Level

Archdiocese of St. Louis is committed to ending chronic homelessness in the St. Louis region through their St. Patrick Center. They are seeking a Veteran Program Manager to oversee the HERO program, providing leadership and support to staff while ensuring high-quality care for veterans accessing essential support services.

CharityCommunitiesReligion

Culture & Values

Responsibilities

Monitor Project HERO to ensure success of program contract goals

Supervise and train case management staff providing feedback related to performance, professional growth, opportunities for improvement including annual performance evaluations

Coordinate purchase of supportive services (clothing, shoes, uniforms, tools, IDs, rent requests, haircuts, stipends, etc.) by verifying CTS documentation requirements are met, approving check requests according to accounting requirements and processing rent requests following established procedures

Compile required monthly, quarterly, and annual reports

Compile statistics for monthly program reports

Outreach veterans by networking with other Veteran service providers

Inform employers and community groups about the services provided at St. Patrick Center (SPC)

Assist Employment Director with day-to-day operations in the department to ensure good customer service is provided

Conduct comprehensive, ongoing assessments of program clients’ mental illness, physical health, housing status and other relevant needs, where appropriate

Provide direct clinical services to clients on an individual and group basis in the office and in community settings, making appropriate changes in treatment plans to ensure the client’s ability to cope with internal and external stressors

Refer clients to appropriate community agencies, assisting clients when needed

Act as liaison and consult with community agencies and program clients to maintain coordination in the treatment process

Collaborate with case mgmt. team during daily and weekly staff meetings

Facilitate treatment planning groups, participating in setting treatment goals and plans with clients with an emphasis on facilitating personal growth and development towards recovery and wellness

Provide on-call crisis intervention in coordination with other staff members, covering nighttime hours and weekends

Monitor 30-, 60- and 90-day follow-ups on all program placement and document progress

Complete daily and monthly departmental paperwork

Maintain SPC client tracking system and client files, documenting client progress to maintain a permanent record of client activity

Research additional benefits available to enhance services

Responsible for completion of departmental goals of case management as outlined

Assist with coordination of agency-wide or seasonal projects such as School Supply Distribution, Thanksgiving Distribution, Christmas Distributions

Responsible for agency policy regarding work hours, building security and all written personnel standards

Ensure the care model by interacting with all other SPC programs

Other duties as assigned

Qualification

Program managementStaff supervisionVeteran population experienceCrisis interventionMental health knowledgeData managementCultural sensitivityCommunication skillsTeamworkSelf-motivation