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Trossen Robotics · 6 days ago

Solutions Engineer – Physical AI and Robotics Platforms

Downers Grove, IL

Full-time

Onsite

Mid Level

$100K/yr - $145K/yr

3+ years exp

Trossen Robotics builds professional-grade robotics platforms that help the world’s best teams develop physical AI. The Solutions Engineer will serve as the technical authority in customer conversations, translating real-world requirements into robotics configurations and guiding technical evaluations to facilitate purchasing decisions.

Artificial Intelligence (AI)IndustrialMachine LearningManufacturingProfessional ServicesRobotics

H1B Sponsor Likely

Responsibilities

Lead technical discovery and solution design

Run technical discovery with roboticists, ML engineers, researchers, and R&D leaders

Translate use cases into clear requirements: payload, reach, sensing, compute, teleoperation needs, data capture requirements, environment constraints, and safety considerations

Recommend the right system configuration and document assumptions, constraints, and success criteria

Help customers understand what is standard, what is optional, and what is out of scope

Run high-impact demos and evaluations

Deliver tailored demos that connect platform capabilities to physical AI outcomes such as data collection, imitation learning workflows, evaluation loops, and iterative experimentation

Design evaluation plans with clear success criteria, timelines, and required customer input

Support evaluation units and technical trials, including setup guidance, troubleshooting, and best-practice workflows

Keep evaluations focused and time-bound so they accelerate decisions

Answer technical questions with credibility and integrity

Manage technical objections and comparisons with clarity and accuracy

Provide honest guidance on feasibility and tradeoffs without overpromising

Build confidence by explaining how customers get from first motion to repeatable operation

Build repeatable technical sales assets

Create and maintain core enablement materials such as: Standard configurations by segment and use case

Technical one-pagers and FAQs

Integration checklists for ROS, sensors, computer, networking, and data capture

Demo scripts or applications and evaluation playbooks

Identify patterns in customer requirements and turn them into reusable solutions

Bring customer signal back into the business

Capture structured voice-of-customer feedback on integration friction, dataset workflow pain, evaluation needs, and missing capabilities

Translate recurring themes into clear internal recommendations for products, documentation, packaging, and roadmap

Help the company build stronger, more repeatable go-to-market motion as physical AI demand scales

Represent Trossen in the market!

Join key customer meetings, lab visits, and technical events

Represent Trossen at conferences and trade shows where robotics and AI teams gather

Build trust through strong technical communication and practical system knowledge

Qualification

Robotics systems experienceLinuxC++PythonROSSensorsPerceptionTechnical documentationTechnical curiosityJudgmentCalm troubleshootingIntegrity

Required

3+ years of direct experience with robotics systems, integration, or customer-facing technical roles

Strong practical capability with Linux, C++, and Python in robotics environments

Comfort engaging and earning trust with highly technical customers

Ability to explain complex systems simply, clearly, and honestly

Strong ownership mentality and bias toward action

Preferred

Experience with ROS, LeRobot, or similar robotics middleware

Familiarity with sensors and perception stacks, including RGB and depth cameras, calibration, synchronization, latency, and recording workflows

Familiarity with Vision Language Action models, imitation learning, or general robot learning workflows at a practical or conversational level

Experience supporting customer evaluations, pilots, field deployments, or system bring-up

Experience producing technical documentation and reusable enablement materials

Benefits

Health coverage

Paid time off

Other employee benefits consistent with company policy

Company

Trossen Robotics

Trossen Robotics delivers AI/ML robotics and embodied AI platforms with lifetime support, trusted by leading institutions.

Founded in 2000

Downers Grove, Illinois, USA

11-50 employees

http://www.trossenrobotics.com/

H1B Sponsorship

Trossen Robotics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2025 (1)