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NASBA · 1 week ago

National Registry Account Manager

Nashville,TN,US

Full-time

Hybrid

Mid Level

NASBA is seeking a National Registry Account Manager to oversee compliance for continuing professional education programs. The role involves reviewing and analyzing CPE programs, maintaining databases, and assisting with educational webinars on compliance and standards.

AccountingAssociationFinance

Responsibilities

Review applications to the National Registry, including program course list; promotional materials or course announcements; administrative policies; evaluation forms; and certificates of completion

Analyze group live and group internet-based programs for compliance to the Standards and educational quality

Analyze self-study, Nano and Blended Learning CPE programs for compliance to the Standards and instructional design quality

Create formal correspondence to sponsors including instructional design checklist, review report and instructional design report for compliance

Perform compliance desk audits of sponsors

Create formal correspondence to sponsors including requests for additional materials, revisions to application materials and findings from compliance desk audits

Ensure CPE-related databases and spreadsheets are maintained and appropriate follow up is made for all CPE programs

Answer CPE-related inquiries and requests from CPAs, state accountancy boards and sponsors

Assist with educational webinars on CPE compliance and standards

Perform other duties, including administrative/clerical, as required in support of the Registry team’s activities, conferences, committee projects, public relations efforts, etc

Qualification

Customer service orientationIndependent judgmentTask prioritizationWord proficiencyExcel proficiencyCRM experienceCommunication skillsAttention to detailTeam collaborationBusiness writingProcess documentationWorkflowsDesire to meet peoplePresentation skills

Required

Strong customer service orientation

Able to exercise independent judgment and take action on it

Excellent listening, interpersonal, written, and oral communication skills

Highly self-motivated and directed with strong attention to detail

Ability to effectively prioritize and execute tasks while under pressure

Experience working in a team-oriented, collaborative environment

Bachelor's degree in Education, Communications, or related field preferred

Strong computer skills: proficient in Word, Excel, and Internet navigation

Willingness to continually learn advancements in continuing education

Understanding of business process and operational workflows

Presentation Skills

Desire to meet and work with new people daily

Preferred

Experience working with a CRM platform, like Salesforce

Business writing and process documentation skills

Benefits

Medical/Dental/Vision

Health Reimbursement Account (HRA)

Life Insurance

Short-Term & Long-Term Disability

Numerous Voluntary Policies

Employee Assistance Program

401(k) Plan (NASBA contributes 5.7% of employee’s salary)

Flexible work plan benefit $100 monthly allowance. Parking paid on days in the office

Holidays (13 days)

Paid leave time - (prorated based on hire date and earned on an accrual basis)

Vacation Leave (10 days)

Sick Leave (12 days)

Personal Days (3 days)

Flex Spending Account (FSA)

Dress for Your Day Casual Dress

Company

NASBA

Founded in 1908, the National Association of State Boards of Accountancy (NASBA) has served as an association dedicated to enhancing the effectiveness and advancing the common interests of the country’s 55 State Boards of Accountancy for more than 100 years.

Founded in 1908