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Brite · 1 day ago

Systems Administrator

Victor, NY

Full-time

Onsite

Mid Level

$70K/yr - $85K/yr

3+ years exp

Brite is a company focused on maintaining client infrastructure, and they are seeking a Systems Administrator to ensure that servers and computer systems run smoothly. The role involves providing technical support, managing internal tools, and assisting in IT project deployments.

ConsultingCyber SecurityInformation TechnologyIT Management

Responsibilities

Project Deployment – work with assigned project leads, complete assigned tasks within defined scope and timeline to ensure the successful deployment of IT projects for our clients

Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary – coordinate and communicate with respective parties

Manage and maintain Brite internal tools as assigned

Serve as an escalation point for trouble tickets on the Support Desk

Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed

Work closely with customer onboardings for various tasks using BriteStar tools

Implement client solutions on an individual basis and as part of a team

Develop, maintain, and document installation and configuration procedures

Proactive maintenance of customers’ network environments

Develop subject matter expertise to ensure efficiency in tools; expected to contribute to peer training activities

Qualification

CompTIA A+Security+Network+Microsoft AzureVMWareHyper-VMicrosoft Windows ServerCustomer service skillsListening skillsSelf-directedVerbal communication skillsWritten communication skillsDetail oriented

Required

Bachelor's Degree in Computer Science, Management Information Systems, or related field OR 3 years of experience working in a related field

Knowledge in troubleshooting and resolving workstation-based software issues with Microsoft Windows 7, 8, 10, and 11, including Microsoft Office 2021, 2024, and Apps for Business / Enterprise

Knowledge in configuring and troubleshooting Microsoft online services, including Microsoft Azure, M365, Entra ID, and Exchange Online

Strong hardware repair and troubleshooting skills with PC, desktops, and laptops

Ability to support and troubleshoot server-based software issues with Microsoft Windows Server 2003 and newer, including Active Directory

Experience managing hypervisor technologies such as VMWare and Hyper-V

Knowledge and experience with major EDR solutions and enterprise class backup solutions

Phone etiquette

Ability to troubleshoot and address a variety of technical issues

Customer service skills

Excellent listening skills

Exceptional verbal and written communication skills

Self-directed, results focused, and detail oriented