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AXS · 5 days ago

Sr. Manager, Solutions Architecture (Marketing Cloud)

Los Angeles, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$170K/yr - $180K/yr

8+ years exp

AXS connects fans with the artists and teams they love, selling millions of tickets annually to various events. The Sr. Manager, Solutions Architecture will lead the Marketing Cloud initiatives, focusing on product vision, team collaboration, and strategic implementation of marketing technologies.

Media and Entertainment

No H1B

Responsibilities

Own, prioritize and deliver a product vision and roadmap that satisfies establishing the strategy, business goals, and customer needs for Marketing Cloud

Own the Marketing Cloud product to success, ensuring customer value is embedded in product utilization

Partner with internal business, Lifecycle Marketing and engineering teams to create customer-centric approaches to meet aligned business and customer requirements throughout the product lifecycle (from build, to launch and run)

Build a strong relationships within data engineering team to architect, design and maintain the data flows and integrations into the marketing data hub and with all marketing platforms

Collaborate with your team to build and align the salesforce marketing cloud product roadmap to the 3-year product vision and strategy for technology within the product organization

Own the Marketing Cloud squads product backlog and leads all aspects of ongoing backlog refinement throughout the product lifecycle, using insights and analytics to make informed recommendations and decisions along with delegating and prioritizing work for their team

Work with Product Managers to create and manage artifacts (e.g., product epics and stories in canonical format) that create clarity for the team

Participate in the annual planning effort, including budgeting and planning, as well as defining group objectives that support the overall objectives

Mentor, grow and ensure team members can visualize and work towards a meaningful career path at the company

Influence and support product management best practices, increasing the value and effectiveness of your team and their outputs

Qualification

Salesforce Marketing CloudData integration techniquesCloud platformsSQLPythonAPEXAmpScriptTeam leadershipProblem solvingTechnical documentation

Required

8-10 years' experience in Product Management and/or Engineering is required

6+ years' experience hands on experience with Salesforce Marketing Cloud and other enterprise marketing tools

Experienced in leading a team of engineers, prioritizing and delegating work

Strong technical background in marketing technology applications such as CDP, CRM, DSP, and Customer 360

Proficiency in data integration techniques, including ETL, pub/sub, messaging, and eventing

Experience with cloud platforms, such as Google Cloud and Microsoft Azure, and a solid understanding of cloud-based infrastructure and services

Strong technical skills with ability to do hands-on coding with SQL, Python, APEX, AmpScript

Ability to proactively identify and resolve problems in a timely manner; Gather and analyzes information skillfully; Develop alternative solutions; Work well in group problem solving situations

Technically proficient and knowledgeable in architecture that gathers customer information and feeds database solutions that drives and supports CRM strategies