Celerity · 4 weeks ago
Functional Lead
Celerity is a consulting firm specializing in the utilities and energy sectors. The Functional Lead will be responsible for leading the functional workstreams of the implementation at medium to large utilities, focusing on Field Service Management capabilities and ensuring effective communication between stakeholders and technical teams.
ConsultingInformation Technology
Responsibilities
Lead functional design and configuration of modules, ensuring alignment with utility operational requirements, business goals, and regulatory standards
Develop and maintain tool-specific functional specifications, process flows, and solution documentation
Oversee and validate system configuration, functional testing, UAT coordination, and end-user training tailored to utility field operations
Facilitate workshops with stakeholders across multiple business units and work types (operations, maintenance, gas, electric, IT)
Present solution progress, risks, and mitigation strategies to client leadership and governance bodies
Support change management efforts and training teams, ensuring stakeholder buy-in and adoption of FSM solution across field workers and scheduling & dispatch centers
Champion intuitive user experience for field technicians, ensuring mobile workflows are optimized for safety, efficiency, and ease of use
Manage and mentor functional consultants and business analysts, ensuring high-quality deliverables
Collaborate with utility internal teams, external vendors to ensure seamless integration with SAP S/4HANA, ESRI GIS, and other enterprise systems
Participate in project governance structures, including steering committees, progress reviews, and risk tracking
Provide post-go-live support and continuous improvement recommendations
Ensure business readiness and successful transition to steady-state operations
Qualification
Required
10+ years of experience in business analysis or functional consulting, with proven success in technology/FSM solution implementations
Demonstrated ability to lead functional teams and own solution delivery for mid to large-sized transformation programs
Knowledge of FSM capabilities: scheduling, dispatch, workforce mobility, and system integrations
Familiarity/understanding of utility operations and asset management
Hands-on experience with functional configuration, system validation, and user training
Familiarity with enterprise integrations (SOAP, REST APIs) and SQL for data validation
Strong business process, requirements analysis, and documentation skills
Excellent communication and stakeholder management, including with director-level and above executives
Experience in Agile project environments and working with cross-functional teams
Ability to travel to client site (domestic and(or) international) as required and defined per project requirements
Bachelor's degree in Business Administration, Management Engineering, Computer Science, or a related field
Preferred
Prior consulting experience implementing FSM solutions in utilities or asset-intensive industries (Electric, Gas, Water, Telecom)
Hands-on experience with FSM solutions (Click, Salesforce FSL, OverIT, etc.) or other leading FSM software
Knowledge of utility regulatory, compliance, and safety requirements
Experience with large-scale, international projects and offshore/onshore delivery models
Expertise in change management and user adoption strategies
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance (STD/LTD)
Flexible Spending Account
Health Savings Account
Basic Life/AD&D
401(k) plan
Paid Time Off
Company Holidays
Leave of Absence
Flexible Work Schedules
Employee Referral Program
Professional Development
Charitable Contribution Match
Company
Celerity
WE EMPOWER POWER Celerity is an agile risk optimization company that helps public utility organizations convert complex data into precision, actionable intelligence to mitigate risk, optimize assets and maximize project results.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Hastings Equity Partners
2021-07-13Private Equity
Recent News
2023-12-25
Middle Market Growth
2023-12-25
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