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Inceed · 2 days ago

Service Desk Technician

Denver, CO

Contract

Hybrid

New Grad, Entry Level

$24/hr - $32/hr

0+ years exp

Inceed is a staffing direct placement firm seeking a Service Desk Technician to join a dynamic team. The role involves providing IT support to C-level executives and field crew, managing Active Directory, and ensuring excellent customer service delivery.

ConsultingInformation TechnologyStaffing Agency

Comp. & Benefits

No H1B

Responsibilities

Provide IT support to C-level executives and field crew

Manage Active Directory for IAM

Utilize ITSM Ticketing Tool for high volume tasks

Support Windows environment and Dell hardware

Assist with O365 applications

Stand up Fresh Works systems

Ensure excellent customer service delivery

Qualification

Windows environmentITSM Ticketing ToolsActive Directory for IAMCustomer service skillsCertifications in IT fieldsApple iPhone supportInTune knowledgeEntra ID Azure AD knowledge

Required

6+ months of IT experience

Proficiency in Windows environment

Experience with ITSM Ticketing Tools

Active Directory for IAM knowledge

Strong customer service skills

Preferred

Certifications in IT fields

Experience with Apple iPhone support

Knowledge of InTune and Entra ID Azure AD

Benefits

3 different medical health insurance plans, dental, and vision insurance

Voluntary and Long-term disability insurance

Paid time off, 401k, and holiday pay

Weekly direct deposit or pay card deposit

Company

Inceed

Inceed is a staffing and recruiting company that provides consulting services.

Founded in 2001

Tulsa, Oklahoma, USA

51-200 employees

http://inceed.com

Funding

Current Stage

Growth Stage

Leadership Team

Charles Shaw

Partner

Recent News

AIM Group

Updated: ‘Indeed to revise up programmatic ad fee from July’

2025-05-23

AIM Group

Indeed drops customer-poaching lawsuit against ZipRecruiter

2025-04-23

Company data provided by crunchbase