Houston Methodist · 3 weeks ago
Manager Insurance
Houston, TX
Full-time
Onsite
Mid, Senior Level
5+ years expHouston Methodist is a leading healthcare institution, and they are seeking a Manager Insurance to oversee and support the establishment of agreements with insurance brokers and companies. The role involves managing risk exposure programs, guiding staff, and ensuring compliance with regulations while maintaining operational efficiency.
Health CareMedical
Responsibilities
Managing and supporting the establishment and maintenance of agreements with best in class insurance brokers, consultants, actuaries, and insurance companies
Manages risk exposures programs and transfer vehicles, identifying loss exposures and recommending and implementing fiscally sound risk financing/loss control measures
Administers risk financing options
Serves as the overall relationship manager with insurance brokers, external consultants, actuaries, appraisals, and insurance companies
Managing the daily work activities of the work unit/department staff
Ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives
Provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment
Coaching and counseling employees on work related performance
Assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment
Implementing training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations
Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department
Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters
Rounding on all employees
Completing performance appraisals
Conducting new hire feedback sessions
Coaching/corrective counseling
Providing recognition/commendations to achieve desired outcomes
Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments
Participates and/or leads and facilitates department process improvements as needed
Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators
Consults throughout Houston Methodist (HM) for loss exposures, risk and insurance needs and ensures timely, quality response in line with HM strategic plans
Assists with preparation of written and oral reports to a variety of audiences as required including HM Board, Medical staff, Finance and Legal departments, various committees and all insurance company underwriters as needed
Oversees flow of communication between HM and all internal and external stakeholders
Plans and organizes day-to-day department operations, schedule and activities
Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction
Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability
Serves and actively participates on various entity committees as a voice for the department
Oversees application of department cost allocation for insurance and risk related costs established by Financial Accounting
Ensures ongoing maintenance of risk management information system (RMIS) including accurate data management processes and record keeping processes for department
Ensures a safe and effective working environment
Monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles
Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable
Uses and optimizes information systems to enhance operations
Supports entity-specific performance improvement and data management/analysis functions
Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting accidents, near misses, and/or adverse events immediately per department protocol and identifying solutions via collaboration
Adopts lean principles in driving process improvements
Role models situational awareness, using teachable moments to improve safety
Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance
Manages reserve reporting and ensures claims reserves are reported accurately and updated timely to Financial Accounting, actuaries and within carrier reporting requirements
Assists in the development of department budget and ensures that the department operates in a cost effective manner
Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis
Develops staffing plans and schedules to meet department/patient needs that reflect understanding of the importance of cost-effectiveness
Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications
Identifies loss exposures and recommends risk financing/loss control measures
Administers risk financing options
Interfaces with brokers to ensure coverage is secured timely and assists with evaluation of coverage and related cost options
Develops budget projections for risk transfer program and recommends strategies to stay within budget
Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed/shared governance activities
Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures
Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change
Participates in the development and implementation of new procedures and the review and revision of existing procedures
Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals
Seeks opportunities to identify developmental needs of self and staff and takes appropriate action
Ensures own career discussions occur with appropriate management
Completes and updates My Development Plan (MDP) on an on-going basis
Conducts conversations with staff on their development
Qualification
Required
Bachelor's degree required
Five years of experience within risk management, finance, or corporate insurance of which one year must have been in a people management role; for internal employees four years of experience in risk management, finance or corporate insurance with HM performance that demonstrates leadership responsibility
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message
Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization
Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved
Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
Ability to work effectively in a fast paced environment
Demonstrates flexibility and adaptability in the workplace
Knowledge of risk transfer methodology
Knowledge of captives insurance operations, self-insured trusts, and corporate insurance programs
Company
Houston Methodist
Houston Methodist is one of the nation’s leading health systems and academic medical centers.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brooke Graham
CEO Project Director
David P. Bernard
Chief Executive Officer & Senior Vice President
Recent News
2025-12-07
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