BMO U.S. · 1 day ago
Premier Market President
Greenwood Village, CO
Full-time
Onsite
Senior Level, Lead/Staff
$137K/yr - $238K/yr
9+ years expBMO U.S. is a financial services company committed to creating lasting, positive change for customers and communities. They are seeking a Premier Market President who will guide and coach employees to deliver exceptional service, develop innovative business strategies, and enhance customer relationships while ensuring compliance with regulations and policies.
Banking
Responsibilities
Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects
Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer
Advises customers on products and strategies that meet their financial objectives
Identifies and makes referrals to other business groups
Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes
Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviors in all that they do
Champions the Premier brand through bold, differentiated market presence and community engagement
Ensures alignment between values and behavior that fosters diversity and inclusion
Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders
Attracts, retains, and enables the career development of top talent
Demonstrates strong recruiting instincts and ability to attract, develop, and retain top Premier Relationship Manager talent
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance
Develops, maintains, and executes a market plan, including sales strategies, to achieve sales objectives and acquire new clients
Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses
Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer
Develops rapport and instils confidence with clients to develop credibility and earn their trust
Addresses escalated sales or relationship management issues to retain the business and provides strategic thinking to resolve the issue for the benefit of the client
Reviews and continually monitors performance of existing accounts and client relationships
Conducts cold calls to prospective customers to develop new customer relationships
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business
Supports the Bank’s community involvement and participates in community activities
Maintains a high-touch relationship with key market customers, prospects and centers of influence within the market
Reinforces sales processes and client experiences to identify gaps, issues, and best practices through the monitoring of sales and performance targets against plans that create and sustain consistent service to customers/clients and prospects
Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives
Develops an expert understanding of business/group challenges
Recommends measures to improve organizational effectiveness
May consult to or serve on various committees and task forces
Acts as a subject matter expert on relevant regulations and policies
Influences and negotiates to achieve business objectives
Identifies emerging issues and trends to inform decision-making
Develops long-range vision to support the team’s business goals by establishing priorities and leading the team in developing sales, service, and people strategies that drive sales results
Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution
Implements, reviews, and revises work plans
Conducts independent analysis and assessment to resolve strategic issues
Acts as the prime contact for internal/external stakeholder relationships, which may include regulators
Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers
Ensures alignment between stakeholders
Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues
Breaks down strategic problems, and analyses data and information to provide insights and recommendations
Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behavior
Communicates goals, plans, and assignments to achieve financial and customer service goals
Leads the implementation of new programs, products and processes within the branch
Establishes priorities to lead the team in developing sales, service, and people strategies that drive sales results
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution
Coordinates the implementation of national and regional sales and service initiatives
Assesses and adapts existing operational programs; develops new capabilities to ensure ongoing success
Recommends opportunities to drive improvements across the branch network
Plans and controls unit operating expenses in accordance with forecasts
Deliver exceptional service to customers and address customer needs in the best interests of the customer
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations
Builds effective relationships with internal/external stakeholders
Maintains the confidentiality of customer and Bank information
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering
Complies with all legal and regulatory requirements for the jurisdiction
Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO
Influences how teams/groups work together
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems
Communicates abstract concepts in simple terms
Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives
Anticipates trends and responds by implementing appropriate changes
Broader work or accountabilities may be assigned as needed
Qualification
Required
Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
Previous supervisory or management experience
Expert knowledge of retail banking products and services
Expert knowledge of competitive marketplace and trends in product offerings
Expert knowledge of all branch operational processes and policies
Expert knowledge of branch technologies, processes, and performance metrics
Expert knowledge of applicable regulations, audit standards, and related policies, procedures, and directives
Seasoned expert with extensive industry knowledge
Technical leader viewed as a thought leader for innovation
Verbal & written communication skills - Expert
Analytical and problem-solving skills - Expert
Influence skills - Expert
Collaboration & team skills; with a focus on cross-group collaboration - Expert
Able to manage ambiguity
Data driven decision making - Expert
Benefits
Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Company
BMO U.S.
We’re a bank, but there’s more to it than that. We're a top ten bank in North America and have been serving our customers since 1817.
5001-10000 employees
H1B Sponsorship
BMO U.S. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (11)
2023 (41)
2022 (22)
2021 (14)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Mike Morton
Vice Chair U.S. Commercial Banking
Recent News
2025-10-16
2025-09-23
Company data provided by crunchbase