H-E-B ยท 1 day ago
Irving Grocery Reps/Specl/Stock Controller - Part-Time/Full Time
Irving, TX
Full-time, Part-time
Onsite
New Grad, Entry, Mid Level
$16/hr - $16/hr
0+ years expH-E-B is a community-focused company seeking energetic and motivated Partners. The Stock Controller will lead and provision a well-stocked department while providing superior customer service and performing supervisory responsibilities, including training and developing team members.
Retail
Responsibilities
Carries the leadership baton in absence of the Department Manager; works nights or opposite shift of Manager
Leads the overnight stocking team to include delegating and directing work, motivating Partners; holds team accountable for meeting expectations; manages conflict or escalates to appropriate Leader
Communicates the 'state of the team' (performance, operations, morale, department needs, inventory) to Department Manager and Leader; may provide formal input on Partner performance
Coaches / develops Partners; assists with new hire onboarding and training
Gives input on writing schedules; reports out on overnight time and attendance
Leads the team to deliver key results (e.g., A+ Standards, labor, OT, hospitality)
Uses technology and data to manage inventory and in-stocks
Complies with departmental SOPs and store operating procedures; ensures other Partners comply
Ensures compliance with inventory management SOPs and processes (e.g., MSI / MSR/ scan full case backstock)
Leads to / trains on 100% in-stocks, rotation, and fully-filled displays
Communicates with DSD vendors
Loads, unloads, and moves heavy, bulky products
Will perform Night Stocker duties
Provides excellent customer service; models / coaches on superior customer service and hospitality
Answers customer questions regarding products; assists them with selections; addresses complaints; resolves problems
Merchandises products effectively
Qualification
Required
high school diploma
communication and interpersonal skills
ability to work in a fast-paced environment
Minimum age 18 (mandatory)
Completion of Company Orientation and Safety Training (upon hire)
Strong customer service skills
Reading and writing skills
Planning and organizing skills
experience stocking and in customer service (leading an overnight team a plus)
strong communication skills
high energy level and stamina; ability to work in a fast-paced environment
someone who enjoys working overnight shifts, and thrives working with others
an adaptable mindset; willingness to remain flexible to the unexpected, but okay with structure and consistency as well
3+ months of experience in stocking or customer service
Completion of forklift / power jack training
Preferred
Experience leading an overnight team, or large teams in other areas of the business (preferred)
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jason L.
President & Chief Operating Officer @ Favor Delivery
Roxanne Orsak
Chief Operating Officer
Recent News
2023-12-26
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