AutoZone · 1 day ago
Lead Systems Engineer -Telecom
Memphis, TN
Full-time
Hybrid
Lead/Staff
10+ years expAutoZone is seeking a Lead Systems Engineer specializing in Telecom Infrastructure, focusing on automation and unified communications. The role involves architecting and deploying telecom solutions, ensuring the scalability and security of services, and mentoring team members on best practices.
AutomotiveE-CommerceRetailSales
Responsibilities
Lead the design, deployment, and lifecycle management of telecom and unified communications infrastructure, focusing on Webex Calling and Cisco technologies
Architect and implement automation solutions for telecom operations to improve reliability, efficiency, and scalability
Serve as the subject matter expert for Cisco voice and collaboration platforms, including integration with cloud and hybrid environments like Cisco CCE and other contact center solutions
Develop and maintain automation scripts and frameworks (e.g., Terraform, Python, etc).. for network and telecom provisioning, monitoring, and troubleshooting
Oversee the deployment and lifecycle of IP telephony, conferencing, and contact center solutions, ensuring seamless user experiences
Provide third-tier support and participate in on-call rotations, resolving complex telecom and network issues
Collaborate with cross-functional teams to align telecom strategies with business objectives and digital transformation initiatives
Mentor and guide team members on best practices in telecom infrastructure and automation
Qualification
Required
Knowledge of SIP Trunking and Session Border Controllers (SBCs), preferably with experience in AT&T BVoIP and IP Flex solutions utilizing Ribbon Core SBCs and Cisco CUBE platforms
Bachelor's degree in Computer Science, Engineering, or a related field (master's preferred)
10+ years of network/telecom engineering experience, with at least 3–5 years focused on cloud and automation-driven telecom solutions
Demonstrated expertise in Webex Calling, Cisco Unified Communications Manager (CUCM), Cisco gateways, and related collaboration tools
Hands-on experience with automation frameworks (Terraform, Python, Ansible) for telecom/network operations
Strong understanding of cloud networking (GCP or Azure), hybrid and multi-cloud architectures
Advanced knowledge of routing protocols (SIP, OSPF, EIGRP, BGP, TCP/IP, NAT) and security protocols (TACACS/RADIUS)
Experience with Cisco SD-WAN (Viptela), Meraki, and network management systems (SolarWinds, NetQoS)
Familiarity with virtualization (VMware ESX) and orchestration tools
Excellent communication, leadership, and mentoring skills
Preferred
Relevant certifications (e.g., Cisco CCNP/CCIE Collaboration, Webex Calling Specialist, Google Network certification, Generative AI) are highly desirable
Benefits
Competitive pay
Unrivaled company culture
Medical, dental and vision plans
Exclusive discounts and perks, including an AutoZone in-store discount
401(k) with company match and Stock Purchase Plan
AutoZoners Living Well Program for free mental health support
Opportunities for career growth
Paid time off
Life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Tuition reimbursement
Company
AutoZone
AutoZone retails and distributes automotive replacement parts and accessories.
10001+ employees
H1B Sponsorship
AutoZone has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (71)
2023 (65)
2022 (71)
2021 (60)
2020 (55)
Funding
Current Stage
Public CompanyTotal Funding
unknown1991-04-12IPO
Leadership Team
William C. Rhodes
President and Chief Executive Officer for Customer Satisfaction
W
William T. Giles
CFO and Executive VP – Finance, Information Technology and ALLDATA, Customer Satisfaction
Recent News
2025-11-02
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2025-11-01
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