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Paper Source · 1 day ago

Sales Lead - PT

Nashville, TN

Part-time

Onsite

Mid Level

Paper Source is a retail company seeking a Sales Lead to enhance customer experiences and support store operations. The Sales Lead will mentor team members, ensure effective store management, and drive sales performance while maintaining high standards of customer service.

E-CommerceInternetOffice Supplies

Responsibilities

Create memorable shopping experiences where customers look forward to coming back to shop again because of the consistent, friendly and informed service that you provide and model for the store team

Ensure a vibrant store through the flawless execution of Visual Merchandising & Replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation

Leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc. to actively sell and engage in conversation with every customer

Help to develop employees by sharing your knowledge and supporting their understanding of the different areas in the store

Ensure the efficient execution of store operations by directing work with timely management of receiving, returns and other day-to-day processes, understanding issues of shrink and expenses when running the store

Identify opportunities for continuous improvement in operations, communicating and sharing with your team and pod to enhance the store experience for both customers and fellow employees

Communicate effectively and collaboratively with the store team

Give feedback honestly and respectfully to store team when appropriate

Drive results during assigned Manager on Duty (MOD) segments — delivering sales and behaviors that meet the store’s performance targets

Lead merchandising and replenishment efforts during assigned MOD periods

Open and close the building, ensuring the safety of our employees and customers

Ensure compliance to company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll)

Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)

Qualification

Customer serviceSales experienceTraining employeesOperational knowledgeEffective communicationTeam collaborationDecision-making skillsTime management

Required

Understand and deliver excellent standards of service

Continue to grow knowledge of product/market and the current cultural trends

Solid operational knowledge to run the store

Proven experience training employees

Solid decision-making skills

Proven ability to communicate effectively and work collaboratively