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Portage Learning · 4 days ago

Information Technology Intern

Beaver Falls,PA,US

Internship

Onsite

Intern

Portage Learning is dedicated to transforming lives and communities through education. The main objective of this paid summer internship is to provide technical support to students, improve internal security processes, and assist in technology-related tasks for administration.

E-LearningEducationHigher Education

No H1B

Responsibilities

Support faculty and staff with technical inquiries as assigned

Deploy and re-provision devices, including new and existing hardware

Assist in testing of new technologies, networks, and security principles

Contributing to the development and improvement of IT processes and procedures

Assisting in network administration tasks, including maintenance and documentation

Collaborating with IT team members on special projects and initiatives

Providing technical support to faculty and staff via Slack, email, or in-person

Engage in weekly professional development sessions as part of the summer internship cohort, cultivating collaboration, strengthening skills, and encouraging continuous learning

Perform other related duties as assigned

Qualification

Computer hardwareNetworking conceptsTechnical supportAnalytical skillsProblem-solving skillsService-orientedCommunication skillsTeamworkSelf-motivated

Required

Currently pursuing an undergraduate degree in Computer Science, Information Technology, or related field

Successful completion of a background check and current and/or ability to obtain the following clearances: Child Abuse, State Police, and FBI Fingerprinting

Basic understanding of computer hardware, software, and networking concepts

Strong problem-solving and analytical skills

Ability to work independently and as part of a team

Excellent communication (written, verbal, listening and public speaking) skills

Demonstrates a self-motivated and results-driven approach in a fast-paced environment, consistently delivering high-quality results while understanding the significance of automated testing

Must be service oriented with a focus on helping others

Demonstrated agreement with and vision for the stated mission, philosophy, values, and goals of Portage Learning