Loyola Medicine · 2 weeks ago
Financial Counselor
Loyola Medicine is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. The Financial Counselor is responsible for coordinating payment sources, educating patients on insurance options, assisting with financial applications, and ensuring accurate financial processing to support organizational revenue goals.
Hospital & Health Care
Responsibilities
Provide financial counseling to patients, explaining insurance coverage, financial assistance options, and payment responsibilities
Assist with insurance and financial assistance applications, including charity care when appropriate
Generate cost estimates and collect patient payments (co-pays, deductibles, balances)
Review and update financial and insurance information; monitor self-pay and eligibility-pending accounts
Collaborate with internal departments and external agencies to resolve coverage or billing issues
Ensure accurate documentation and maintain HIPAA compliance
Support department goals and demonstrate Trinity Health values in all interactions
Qualification
Required
Provide financial counseling to patients, explaining insurance coverage, financial assistance options, and payment responsibilities
Assist with insurance and financial assistance applications, including charity care when appropriate
Generate cost estimates and collect patient payments (co-pays, deductibles, balances)
Review and update financial and insurance information; monitor self-pay and eligibility-pending accounts
Collaborate with internal departments and external agencies to resolve coverage or billing issues
Ensure accurate documentation and maintain HIPAA compliance
Support department goals and demonstrate Trinity Health values in all interactions
Benefits
Benefits starting Day One
Daily Pay option
Career development and growth opportunities
Tuition reimbursement
On-site fitness center (Gottlieb Memorial Hospital & Loyola University Medical Center)
Employee referral rewards