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Alaska Airlines · 3 weeks ago

Manager NDC Program Manager

USA-WA-SeaTac

Full-time

Onsite

Mid, Senior Level

$118K/yr - $177K/yr

5+ years exp

Alaska Airlines is committed to creating an airline people love, and they are seeking a Manager NDC Program Manager to drive their global New Distribution Capabilities (NDC) strategy. This role involves leading the NDC Product Team, executing the NDC roadmap, and enhancing the customer booking experience while collaborating with various stakeholders.

Responsibilities

Work with senior leadership to define and create the NDC product strategy and roadmap aligning with the organization’s strategic goals

Responsible for creating and delivering the NDC product roadmap feature backlog. Set the NDC product increment objectives and champion the product vision throughout collaboration with IT teams and across the organization

Gather and analyze market and customer requirements working in collaboration with internal and external stakeholders to drive product roadmap and priorities features

Report to senior management NDC roadmap progress aligning with the program KPI metrics. Identify risks, and recommend mitigation plans to secure project deliverables

Participate in the decision-making process regarding key distribution initiatives, to develop a distribution competitive advantage and to increase channel performance and adoption

Collaborate with cross-functional teams across the organization such as NDC implementation team, solution architects, revenue management, senior management, and other stakeholders to ensure capabilities, scalability and technical requirement are aligned with the long-term product vision goals

Develops people through effective performance management and ongoing feedback, focusing on delegation for stretch assignments, growing and developing the team for capacity and growth, looking at performance across the team, and time management

Shapes culture of team through action, presence, and reinforcement of behaviors

Qualification

NDC product strategySales experienceAnalytics experienceMicrosoft Office proficiencyLeadership experienceTeam developmentDetail-orientedEffective communicationProblem-solving

Required

5 years of experience in Sales, Analytics, or other related commercial area (RM, Loyalty, Alliances, etc)

2 years leadership experience

Bachelor's degree with a focus in Business or other related field; or an additional two years of training/experience in lieu of this degree

Advanced proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook), including the use of Excel pivot tables, graphs, and functions

Proven knowledge of productivity drivers and analysis

Ability to communicate clearly and concisely, both verbally and in writing

Detail-oriented with the ability to keep track of many moving parts and to identify conflicts early

Ability to challenge the status quo and to constantly seek improvement

High school diploma or equivalent

Minimum age of 18

Must be authorized to work in the U.S

Preferred

Prior airline experience in Sales, Analytics, or related commercial area

Benefits

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air

Comprehensive well-being programs including medical, dental and vision benefits

Generous 401k match program

Quarterly and annual bonus plans

Generous holiday and paid time off

Company

Alaska Airlines

Glassdoor4.0

Alaska Airlines provides rewarding careers in aviation by fueling a passion for service and helping others

Founded in 1932

Seattle, Washington, USA

10001+ employees

https://alaskaair.jobs

H1B Sponsorship

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