Apply on Employer Site

Four Seasons Hotels and Resorts · 1 day ago

Concierge (On-Call)

Los Angeles, CA

Part-time

Onsite

Entry Level

$29.75/hr - $29.75/hr

1+ years exp

Four Seasons Hotels and Resorts is a luxury hospitality company focused on creating exceptional guest experiences. The Concierge (On-Call) role involves responding to a variety of guest requests, ensuring accurate information about local attractions, and maintaining relationships with vendors to enhance customer satisfaction.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Respond to a wide variety of guest requests by accurately assessing the guest needs and adding personal recommendations to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

Ensure desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current

Knowledgeable in local activities such as theatre, sports, concerts, shows, special exhibits, and sightseeing

Establish close contact with vendors in these areas in order to provide information, ticketing, and reservations for guests