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National Health Care Associates · 3 days ago

Receptionist

Wallingford, CT

Full-time

Onsite

New Grad, Entry Level

National Health Care Associates is a family-run organization known for providing exceptional care in a supportive environment. The receptionist will act as the first point of contact for residents, families, and visitors, fostering a positive atmosphere and managing inquiries efficiently.

Health CareOutpatient CareRehabilitation

Responsibilities

Greet and assist visitors, residents, and families with warmth and professionalism

Manage phone calls, emails, and inquiries promptly and efficiently

Receives inquires and releases information in accordance with established policies and procedures

Coordinate appointments, meetings, and resident activities

Receives newspapers, mail, and gifts for residents

Qualification

Customer service experienceOffice equipment proficiencyEnglish comprehensionInterpersonal skillsCommunication skills

Required

Ability to read, write and comprehend English

Excellent interpersonal and communication skills

Proficient in using office equipment and computer applications

Empathy and understanding towards the needs of residents and their families

Preferred

High school graduate or equivalent

Previous experience in a receptionist or customer service role

Benefits

Competitive compensation and benefits package including a 10% defined contribution retirement plan

Comprehensive training and mentorship

Opportunities for professional growth and development

Supportive and collaborative work environment

The chance to make a meaningful difference in the lives of our residents

Company

National Health Care Associates

National Health Care Associates provides post-acute rehabilitation and long-term care. It is a sub-organization of Augusta Center for Health and Rehabilitation.

Founded in 1984