COPE Health Solutions · 1 day ago
Team Leader, Enhanced Care Management- Sacramento
Sacramento, CA
Full-time
Onsite
Mid Level
$28/hr - $33/hrCOPE Health Solutions is seeking a Team Leader for their Enhanced Care Management team in Sacramento. This role involves providing supervision and operational support, managing a limited caseload, and collaborating with various stakeholders to optimize patient outcomes.
ConsultingHealth CareProfessional Services
Responsibilities
Act as a subject matter expert on program workflow and care model, providing leadership, guidance, and best practice techniques to staff
Carry a limited caseload. Conduct social determinants of health interviews with patients to identify needs and document appropriately. Develop a plan to address moderate and high social determinants of health and health equity needs
Assist patients with problem-solving barriers to health stabilization by identifying, locating, connecting to, and navigating needed community and medical system services. This may include accompanying patients to appointments and assisting patients with completing forms to access needed services
Link clients to and inform them of available community resources
Teach clients the knowledge and skills needed to obtain care (empowerment)
Actively build individual/client, community, and team capacity
Strong leadership skills and the ability to motivate and engage a team
Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders
Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues
Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
Be a spokesperson and advocate for clients when they are unable to speak for themselves
Promote growth of team members in areas of patient-centered care, education, and cross-organizational care
Provide continual coaching support and guidance in promoting adherence to the Care Model and other evidence-based practice
Trains new team members and provides ongoing staff development instruction
Conveys all questions and concerns of team regarding clients and plan of care to managers and clinical consultants
Lead onboarding, orientation, and training of staff
Assign incoming patient referrals and monitor volume of referrals assigned to staff
Ensure employees have the needed tools and resources to achieve goals and ensure compliance
Work closely with Program Managers on day-to-day program operations
Collaborate with Program Managers on team productivity and outreach tracking
Qualification
Required
High school diploma or GED; experience directly related to the duties and responsibilities specified
Must have valid driver's license with reliable vehicle and car insurance
Ability to travel up to 80%
Company
COPE Health Solutions
COPE Health Solutions is a national mission-driven consulting firm that partners with health system and payer clients and provides.
Founded in 2002
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$7.5MKey Investors
MindTree
2022-04-05Series A· $7.5M
Leadership Team
Allen Miller
Principal & CEO
Recent News
2025-08-13
2025-04-02
2024-05-20
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