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Really Great Reading · 2 weeks ago

Director of Revenue Operations

United States

Full-time

Remote

Lead/Staff, Director/Executive

5+ years exp

Really Great Reading is seeking a Director of Revenue Operations responsible for optimizing systems and processes that support their Go-to-Market organization. This role involves aligning Sales, Marketing, Customer Success, and Finance to drive growth and operational efficiency, leveraging AI tools for enhanced productivity and insights.

EducationProfessional ServicesSkill Assessment

Responsibilities

Discover and utilize internal and external data to drive development of lead scoring, sales strategy, targeted campaigns, and resource planning decisions

Manage and refine sales forecasting and pipeline management processes that provide accurate prediction into future revenue performance

Ensure forecasting efforts are integrated with organizational objectives and coordinated across cross-functional teams (Marketing, Sales, Product Curriculum, Finance)

Identify and take ownership of opportunities to enhance the sales process and sales team performance

Deliver core business performance metrics, reporting, and analytics, including pipeline, bookings, lead funnel, churn analysis, and other KPIs

Create and maintain dashboards and reporting on an ongoing basis to provide visibility into business performance, support decision-making, and track progress against goals

Support senior leadership and the Board by developing board-ready materials, analysis, and presentations that highlight performance, risks, and opportunities

Support Sales leadership with the annual planning process, including business modeling, territory planning, compensation design, and related activities in close partnership with HR, Finance, Implementation, Marketing, and other leadership functions

Manage effective utilization of the CRM, ensuring data quality and optimized processes across Sales, Marketing, Support, and Finance

Lead modernization of tools, workflows, and enablement resources, including the strategic use of AI-driven platforms to automate manual tasks, surface insights, and accelerate sales execution

Make recommendations for improvements to sales roles, coverage models, and/or team configurations to maximize sales productivity

Facilitate successful implementation of new sales programs and goals by supporting leadership in the creation and delivery of training, processes, and systems/tools development

Drive a culture of data-driven sales territory planning and continuous improvement throughout the sales organization

Serve as a connecting agent between Sales, Marketing, and Customer Support to ensure alignment and operational excellence

Other duties as needed for smooth and efficient operation of the sales function

Qualification

Sales Operations experienceSalesforce.comBusiness analyticsSales process designTeam leadershipPublic speakingTalent developmentTechnology implementationEducation technology knowledgeCommunicationHigh adaptability