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Hire-Agency · 5 days ago

Learning & Development Coordinator

Draper, UT

Full-time

Hybrid

New Grad, Entry Level

Incite Tax is seeking a detail-oriented Learning & Development Coordinator to support internal training, onboarding, and learning documentation. This role focuses on maintaining training content and coordinating onboarding activities while supporting the day-to-day operation of the Blueprint training platform.

Staffing & Recruiting

Responsibilities

Track and support Blueprint requests from department heads and supervisors

Assist with onboarding by providing Blueprint training to new hires using approved materials and workflows

Meet with department heads and team members to walk through existing Blueprint functionality, training materials, and processes

Use Adobe Captivate and the Learning Management System (LMS) to update and maintain Blueprint learning content based on provided standards

Support the creation and upkeep of accurate, engaging training materials using existing templates and guidelines

Maintain clean, accessible documentation for Blueprint training materials, SOPs, and internal resources in shared systems

Ensure Blueprint requests are tracked and updated within 2 business days, escalating blockers as needed

Collect feedback from team members regarding Blueprint usability and training effectiveness

Provide at least monthly updates to the supervisor on Blueprint activity, common questions, and recurring issues

Respond to employee questions related to Blueprint training and access

Help balance Incite processes and training with team member experience by identifying gaps and flagging opportunities for improvement

Take feedback professionally and incorporate updates or escalate items appropriately

Qualification

Adobe CaptivateLearning Management SystemGoogle WorkspaceMicrosoft OfficeWillingness to learnCommunication skillsOrganizational skillsAttention to detail