UDR - Opening Doors to your future · 7 hours ago
Business Manager (Multi-Family Rent Collections)
Costa Mesa, CA
Full-time
Onsite
Entry, Mid Level
$28/hr - $31/hr
2+ years expUDR, Inc. is one of the nation's largest owners and managers of residential apartment communities, seeking a Business Manager to join their operations team in Southern, CA. The role involves managing rent collections, supporting eviction processes, and ensuring financial goals are met across multiple properties.
Commercial Real EstateCommunitiesProperty ManagementReal EstateReal Estate Investment
Responsibilities
Work with residents and the Emergency Rental Assistance programs to ensure completion of applications
Prepare timely and accurate documents and files for eviction proceedings. Prepare resident legal notices using the company standard templates. Upon approval of notices, distribute to affected residents
Diligently collect rent, utility payments, and fees to reduce delinquency and bad debt write-offs
Work in conjunction with the Lead Business Manager, Regional Managers, District Managers and Community Directors to make sure that the financial goals are met
Post and oversee rent payments to property database
Calculate, approve, and send timely and accurate processing for all resident FAS upon move-out. Ensure that all fees and charges are properly documented
Complete administrative tasks associated with site operations, including accounting and financial reporting, making bank deposits, reconciling resident accounts, and performing other clerical tasks assigned
Coordinate with local authorities to effectively handle evictions
Coordinate with UDR Billing and appropriate outside collection agency in response to security deposit accounting disputes
Appear to court when necessary to respond to small claims or UD hearings
Verify utility changeovers for current residents and accurate final billing for move outs or cancelled NTVs
Preparation and confirmation of data entry necessary to update month-end reporting
Provide superior customer service to internal and external customers
Comply with all Company policies and procedures related to employment
Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job
Qualification
Required
Minimum two years' experience in property management or related business operations
Experience with collections, evictions and delinquency management
Strong organization skills and excellent verbal and written communication skills
Customer service experience
Preferred
OneSite software experience is preferred
Benefits
Apartment rental discount
Company matched 401(k)
Vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year)
Company observed holidays
Discounts to live in our best-in-class communities
Tuition reimbursement
Company sponsored events
Community service days
Annual President's Club, honoring our associates for their exceptional customer service and operational excellence
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Voluntary Cancer Insurance
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
Company
UDR - Opening Doors to your future
UDR, Inc.
1001-5000 employees
H1B Sponsorship
UDR - Opening Doors to your future has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
Funding
Current Stage
Public CompanyTotal Funding
$401.9M2024-08-12Post Ipo Debt· $300M
2015-08-19Post Ipo Secondary· $101.9M
1978-01-13IPO
Leadership Team
Tracy Hofmeister
SVP - CAO
Harry Alcock
Chief Investment Officer
Recent News
MarketScreener
2026-01-06
2026-01-06
MarketScreener
2025-12-19
Company data provided by crunchbase