SeattleNTC · 2 weeks ago
Recruitment Coordinator
Seattle Neuropsychiatric Treatment Center (SeattleNTC) specializes in innovative treatments for depression and difficult-to-treat neuropsychiatric disorders. They are seeking a Recruitment Coordinator to support participant recruitment and screening across multiple clinical trials, ensuring effective communication and compliance with study protocols.
Health CareHospitalMental HealthPsychology
Responsibilities
Serve as the primary point of contact for individuals inquiring about research participation, providing timely and professional responses
Conduct pre-screening calls to assess initial eligibility based on study inclusion and exclusion criteria
Develop, maintain, and refine pre-screening scripts to ensure consistent and accurate communication across studies
Refer non-eligible individuals to the intake team for appropriate clinical follow-up or alternative care options
Collaborate with Clinical Research Coordinators (CRCs), investigators, and clinic staff to schedule screening visits and track participant status
Maintain organized and up-to-date recruitment logs, databases, and documentation in compliance with study protocols and HIPAA regulations
Support the creation and implementation of recruitment materials and outreach strategies (e.g., digital campaigns, community partnerships, referral programs)
Prepare recruitment reports and metrics for the study team and management
Uphold confidentiality, professionalism, and adherence to Good Clinical Practice (GCP) standards in all communications
Provide support for other research-related tasks as needed to assist the study team
Qualification
Required
Bachelor's or higher degree in a related field (e.g., psychology, neuroscience, public health, or similar)
Experience in human subjects research and familiarity with implementing research protocols
Ability to work independently, manage time effectively, and prioritize work in a dynamic environment with multiple ongoing trials
Collaborative and skilled at working across multidisciplinary teams, including research, marketing, and clinical staff
Resourceful and able to problem-solve effectively while seeking guidance when appropriate
Quick learner, adaptable to new systems, procedures, and study requirements
Excellent organizational skills with strong attention to detail
Comfortable working in a clinic setting and interacting directly with patients and research participants
Exceptional interpersonal skills, both in person and over the phone, with the ability to communicate empathetically and professionally
Strong written and verbal communication skills
Proficiency with Microsoft Office applications (Excel, Word, SharePoint) and the ability to learn new software quickly
Experience with Electronic Health Records (EHR) systems such as Epic or Athena, and IRB platforms such as WCG or Advarra
Comfort with clinical research database systems (e.g., RealTime, CTMS, or similar tools)
Preferred
Knowledge of FDA regulations, Good Clinical Practice (GCP) guidelines, and other applicable research regulations
Prior experience as a Patient Care Coordinator (PCC) or in roles involving direct patient support and coordination in clinical or research settings, particularly within mental health or psychiatric studies
Certified Clinical Research Professional or Certified Clinical Research Coordinator accreditation
Company
SeattleNTC
Seattle Neuropsychiatric Treatment Center (SeattleNTC) specializes in Transcranial Magnetic Stimulation (TMS), Electroconvulsive Therapy (ECT), esketamine, and other cutting-edge treatments for depression and difficult to treat neuropsychiatric disorders.