Atlassian · 2 days ago
Principal Technical Program Manager - Community & Learning
Seattle, WA
Full-time
Hybrid
Lead/Staff
$201K/yr - $262K/yr
10+ years expAtlassian is a company focused on unleashing the potential of every team through their software products. They are seeking a Principal Technical Program Manager in the Community and Learning organization to lead the transformation of learning and community experiences into a scalable platform that connects users to personalized learning paths and community engagement opportunities.
CollaborationEnterprise SoftwareSaaSSoftware
Responsibilities
Take end-to-end ownership of complex, cross-company initiatives that shape the next-generation Atlassian Learning Platform and Community ecosystem—from design to launch and continuous improvement
Partner with engineering and design leaders to define platform architectures that deliver rich, personalized learning and community experiences at global scale
Establish success metrics for customer engagement, learning adoption, and satisfaction. Identify friction points across learning journeys and drive data-informed solutions to improve discoverability, completion, and retention
Work across Product, Engineering, Customer Success, Marketing, and Data Science to align investments, drive platform integrations, and amplify the impact of learning and community initiatives
Bring empathy and insight into how users learn, connect, and solve problems. Ensure that community and learning touchpoints are frictionless, personalized, and outcome-oriented for every customer
Serve as a subject matter expert on AI-driven learning experiences, self-service enablement, and community engagement strategies that scale human connection through technology
Qualification
Required
10+ years of experience designing and building enterprise-grade platforms and systems, with expertise in cloud, data, ecosystem, or experience platforms
Deep understanding of Community platforms and the latest in AI/ML technologies
A strong drive for product design and delivery, with the ability to balance strategic vision and technical execution
Proven ability to influence and align leaders across multiple functions, with exceptional executive presence
Outstanding communication, collaboration, and leadership skills
Thrive in a fast-paced, dynamic environment, managing multiple projects and priorities with resilience and enthusiasm
Benefits
Health and wellbeing resources
Paid volunteer days
Company
Atlassian
Atlassian is a software company that offers proprietary software products for teamwork, project management, and software development.
10001+ employees
H1B Sponsorship
Atlassian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (351)
2024 (184)
2023 (190)
2022 (259)
2021 (156)
2020 (162)
Funding
Current Stage
Public CompanyTotal Funding
$210MKey Investors
T. Rowe PriceAccel
2015-12-10IPO
2014-04-08Secondary Market· $150M
2010-07-14Series A· $60M
Leadership Team
Michael Cannon-Brookes
CEO and Co-Founder
Scott Farquhar
Co-Founder and Board Member
Recent News
Sramana Mitra
2026-01-08
The Motley Fool
2025-12-26
Company data provided by crunchbase