Spring Health · 13 hours ago
Product Manager II, Member Billing
NYC Metro Area
Full-time
Hybrid
Entry, Mid Level
$133K/yr - $167K/yr
2+ years expSpring Health is on a mission to revolutionize mental healthcare by removing barriers to access. The Product Manager II will support the development of new functionality related to member billing, collaborating with various teams to enhance user experience and ensure billing excellence.
Artificial Intelligence (AI)Health CareMental HealthmHealthWellness
Responsibilities
Lead development of key features related to member billing within the Financial Hub, partnering with engineering, design, operations, and finance to scope, build, and launch high-quality functionality through an agile sprint process
Work closely with a Senior Product Manager to define the roadmap, ensure alignment across the Financial Hub, and coordinate with the Claims & Eligibility team
Review product outcomes, member behaviors, and collections trends to generate insights that shape and influence the roadmap
Design hypotheses, set up A/B tests, interpret results, and iterate to improve member billing flows and outcomes
Balance collections improvement with member experience, ensuring improvements don’t introduce friction or frustration for users
Qualification
Required
2–3+ years of product or project management experience
Strong analytical skills and experience with data-driven decision making
Strong experimentation skills, including hypothesis generation, A/B testing, results analysis and iterative development
Exceptional communication, organizational and collaboration skills
Strong writing and language skills
Passion for mental health and a commitment to improving access to care
Ability to thrive in a fast-paced environment
Preferred
Experience working on products related to revenue cycle management
Benefits
Health, Dental, Vision benefits start on your first day at Spring.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.
Company
Spring Health
Spring Health provides mental health solution for employers and health plans.
1001-5000 employees
H1B Sponsorship
Spring Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (6)
2022 (6)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$466.5MKey Investors
Generation Investment ManagementKinnevikTiger Global Management
2024-07-31Series E· $100M
2023-04-12Series D· $71M
2021-09-16Series C· $190M
Leadership Team
April Koh
Co-Founder & CEO
Adam Chekroud
Co-Founder, President
Recent News
Behavioral Health Business
2025-12-12
Company data provided by crunchbase