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Freshworks · 1 day ago

Commercial Counsel

San Mateo, CA, USA

Full-time

Hybrid

Senior Level, Lead/Staff

$150K/yr - $200K/yr

8+ years exp

Freshworks is a company dedicated to building uncomplicated service software that enhances customer and employee experiences. They are seeking a highly skilled Commercial Counsel to lead key commercial legal initiatives, focusing on complex SaaS transactions and strategic partnerships while supporting revenue growth and managing legal risk.

CRMInformation ServicesInformation TechnologySaaSSoftware

Responsibilities

Draft, review, and negotiate a broad range of commercial contracts, including enterprise SaaS, channel and reseller, managed services, marketplace, and data privacy agreements

Act as a trusted legal advisor to Sales, Channels, Customer Success, Sourcing, and other teams on deal structuring, risk mitigation, and contract strategy

Improve and maintain commercial templates, playbooks, and legal processes that reduce friction and increase consistency across North America

Collaborate with stakeholders in Finance, Deals Desk, Professional Services, and Procurement to align legal support with business operations and timelines

Coordinate with legal colleagues in other regions to ensure global consistency and knowledge sharing around commercial contracts and regulatory developments

Stay informed of relevant legal developments and ensure compliance with regulations related to intellectual property, data privacy, security, and other laws across multiple jurisdictions

Qualification

SaaS agreementsCommercial contractsData privacy regulationsTransactional attorney experienceIntellectual property lawService-oriented approachJuris Doctorate (JD)Written communicationVerbal communicationCross-functional collaborationRelationship building

Required

8-12 years of experience as a transactional attorney, preferably within an in-house legal department at a multinational company or at a leading law firm

Extensive experience drafting and negotiating SaaS agreements, partner and channel agreements, vendor contracts, data processing agreements, and professional service agreements

Strong understanding of commercial contracts, intellectual property law, data privacy, and data protection regulations, with a proven ability to offer practical, business-oriented legal solutions

Exceptional written and verbal communication skills, with the ability to interact and collaborate effectively with stakeholders across all levels and time zones

Ability to navigate complex, cross-jurisdictional legal issues and collaborate with teams across cultures

A proactive, service-oriented approach with a demonstrated ability to manage multiple priorities, meet tight deadlines, and deliver high-quality work with meticulous attention to detail

Proven success in building strong working relationships with internal teams (e.g, Finance, Operations, Professional Services) and external partners, fostering a cooperative, solution-oriented environment

Juris Doctorate (JD) from an accredited U.S. law school and licensed to practice law in California