This job has closed.

Crate and Barrel · 1 day ago

Designer

Skokie, IL

Full-time

Onsite

Entry Level

1+ years exp

Crate and Barrel is a company focused on home design, seeking Designers who are passionate about helping customers envision possibilities with the latest trends. The role involves driving sales through customer engagement, conducting design consultations, and creating customized design packages while collaborating with store and design teams.

Retail

Responsibilities

Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers

Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations

Lead design consultations in person (in-store or in-home) or via email, phone and virtual

Deliver projects in a timely manner and within determined timelines

Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog

Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends

Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills

Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services. (e.g. designer rewards, Design Trade Program, credit card etc)

Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service

Support store training and educating on design services, to drive a clear understanding of design services and offerings

Develop new and lasting relationships with customers through networking and clienteling

Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles

Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs

Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning

Ability to stay up to date on current design trends

Ability to be an agent of change and shift quickly as our business evolves

Qualification

Design tools proficiencySpatial planningCustomer relationship buildingInterior design knowledgeTechnology affinityCommunication skillsSales experienceTeam collaborationAdaptability