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Midwest BankCentre · 1 week ago

Summer Internship Program - Retail Banking

St. Louis, MO, USA

Internship

Onsite

Intern

Start in 2026 Summer

Midwest BankCentre is a community-focused bank recognized as one of St. Louis’ Top Workplaces. The Retail Banking Internship offers a hands-on learning opportunity for students to gain exposure to retail banking operations, customer engagement, and community impact initiatives over a 10-week program.

BankingCommunitiesFinancial ServicesInsurance

Growth Opportunities

Responsibilities

Retail Banking Exposure: Shadow branch employees to understand day-to-day operations, customer interactions, and compliance processes

Customer Experience Analysis: Conduct mystery shopping and assist with service evaluations to enhance customer satisfaction

Performance Metrics: Work with branch performance dashboards and KPIs to identify trends and improvement opportunities

Community Engagement: Support the planning and execution of financial literacy initiatives and local outreach events

Regional Project Support: Collaborate on a regional campaign or project, contributing to planning, timelines, and execution

Technology & Innovation: Explore digital banking tools and propose improvements to enhance customer experience

Qualification

Microsoft ExcelCustomer serviceInterpersonal communicationOrganizational skillsCuriosity about financial productsLeadership developmentCommunity engagement