Ultimate Staffing · 3 days ago
General Liability Adjuster- Auto Claims
Ultimate Staffing is seeking an experienced Bodily Injury Adjuster to support a moderate-complexity auto claims desk. This role involves managing first- and third-party auto damage claims and third-party bodily injury claims, requiring strong communication and negotiation skills.
Responsibilities
Manage a caseload of moderate-level auto claims, including:
First- and third-party physical damage
Third-party bodily injury claims (attorney-represented and non-represented)
Conduct thorough investigations to determine liability, damages, and exposure
Evaluate medical records, injury details, and treatment to assess claim value
Communicate with claimants, attorneys, medical providers, and internal partners
Establish and adjust reserves in accordance with claim facts and best practices
Negotiate settlements within assigned authority levels
Maintain accurate and timely documentation throughout the claim lifecycle
Provide excellent customer service while ensuring regulatory and procedural compliance
Qualification
Required
Minimum 3 years of experience handling auto claims, including bodily injury
Experience working with attorney‑represented claimants, as well as unrepresented claimants
Strong communication, negotiation, and analytical skills
Ability to manage workload independently in a fast‑paced environment
Proficiency with standard claims systems and Microsoft Office tools
Preferred
General Liability Claims
Auto Claims Handling
Commercial Insurance
Claims Investigation
Coverage Analysis
Liability Evaluation
Bodily Injury Claims
Property Damage Claims
Litigation Management
Settlement Negotiation
Mediation & Arbitration
Reserve Setting
Caption Reports & ROR Letters
Claims Disposition
Customer Service
Written & Oral Communication
Vendor & Counsel Management
Client Relationship Management
Agency Management Systems
Data Integrity & Compliance
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Microsoft Teams
Zoom