Client Account Specialist jobs in United States
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Cleary Gottlieb Steen & Hamilton LLP · 1 week ago

Client Account Specialist

Cleary Gottlieb Steen & Hamilton LLP is a global law firm that operates as a single, integrated partnership. They are seeking a Client Account Specialist responsible for executing billing and collection strategies, ensuring compliance with client requirements, and collaborating with partners and finance teams to enhance the billing process.

Law Practice
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H1B Sponsor Likelynote

Responsibilities

Drive the billing and collection process to ensure accurate and timely invoicing and payment of clients for assigned partners, practice groups, and/or offices
Monitor assigned partner’s monthly aging AR reports and take appropriate action to ensure each invoice is paid on time and in full; direct teams to follow-up on underpayments and help with resolution, as needed
Update key finance reports (e.g., projection amounts, clear and concise billing or AR comments) daily, to ensure timely and quality reporting for Senior Management
Strong understanding of more complex billing processes and ensure timely and accurate billing and collections
Follow-up with assigned partners and escalate any billing or collection issues or delays to Client Account Manager
Respond to billing and AR inquiries. Preparation of bills, including narrative descriptions, transfers and on account applications, with strong attention to detail and proofreading
Interpret, advise and influence your assigned partners by reviewing their SOE, understanding the billing arrangement and billing frequency of each matter and client
Obtain and understand Engagement letters and Outside Counsel Guidelines so you can comply with client requirements. Review timekeeper diaries and costs to ensure compliance with client outside counsel guidelines
Collaborate with internal clients and other finance teams, such as Pricing Operations and ebilling, to ensure accurate client invoices, submission requirements, and reporting
Coordinate and lead UBT/AR meetings with your assigned partners regularly (e.g., at least once a month) and make sure you come prepared to those discussions
Monitor bill processing status and perform necessary follow up
Ensure successful submission of E-Billing thru Billblast or directly through the clients 3rd party E-Billing vendor
Collaborate with the Client Account and Revenue Operations teams to develop efficiencies in the billing process
Validate and test functionality and reports during billing system and report upgrades
Support the Client Account team, as needed, with all aspects of day-to-day operations of the client accounting team in accordance with Firm Policies and procedures
Take part in ad hoc client analysis projects as requested and handle a portfolio of complex matters; special projects, as assigned
Clearly document areas of responsibility for partner requirements, including key client requirements (billing, collecting, fee arrangements) in order to allow more streamlined collaboration, clarity, and coverage among team

Qualification

Billing processesClient relationship managementExcel proficiencyWord proficiencyCustomer serviceAttention to detailCommunication skillsOrganizational skillsLeadership characteristics

Required

Bachelor's degree in Finance, Business Administration, or related fields
3-4 years of relevant billing and client relationship experience at a professional service firm or law firm is required
Proficiency with Excel and Word
Excellent writing, organizational, interpersonal and communication skills
Flexibility to work evenings and weekends to meet deadlines

Benefits

Health care benefits

Company

Cleary Gottlieb Steen & Hamilton LLP

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Cleary Gottlieb is a leading international law firm, with 14 offices located in major financial centers around the world, that has helped shape the globalization of the legal profession for more than 75 years.

H1B Sponsorship

Cleary Gottlieb Steen & Hamilton LLP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (21)
2023 (16)
2022 (25)
2021 (13)
2020 (23)

Funding

Current Stage
Late Stage

Leadership Team

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Alena Loretta, CPA
Chief Financial Officer
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Michael Lechner
Chief Operating Officer
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Company data provided by crunchbase