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Empeople Credit Union · 1 day ago

Learning & Development Business Partner

US-IL-Moline

Full-time

Hybrid

Mid Level

$50K/yr - $75K/yr

4+ years exp

Empeople Credit Union is focused on improving employee productivity and organizational effectiveness. The Learning & Development Business Partner is responsible for developing and delivering training programs to enhance employee skills and onboarding processes.

BankingCredit CardsFinancial ServicesInsuranceRetirement

Responsibilities

Develops training plans, objectives and training materials for new employees that include both an overall introduction to the credit union as well as specific training for on-the-job requirements of the position

Oversees and conducts new employee onboarding orientation and develops assessments to measure progress and evaluate the effectiveness of training; conducts a progress review with employee and hiring manager, based upon performance on assessment and observations in training, recommends employee for advancement in training or creates a remediation plan

Collaborates with departments to identify and assess training and developmental needs that will drive company initiatives on assigned projects

Conducts research on new training topics and suggests new programs based on observation and feedback

Develops training materials and maintains the documentation

Coordinate and facilitate training sessions; develop multi-modal curriculum and instructional strategies (face-to-face, virtual, job shadow, and stand-alone)

Develops resources on SharePoint and ensures relevant and up-to-date content is available to employees

Creates content, assigns, and tracks annual compliance training in BVS on select courses

Keeps abreast of new developments, methods, and techniques in the training field

Qualification

Adult Learning TheoryInstructional DesignLearning Management SystemsCredit Union knowledgeTraining program deliveryResearch skillsTeam collaborationEffective communicationFlexibilityProject management

Required

Bachelor's Degree in Business, Communications or Organizational Development, Instructional Design or equivalent experience plus four years related training experience

Knowledge Of: Adult Learning Theory

Knowledge Of: Instructional Design

Knowledge Of: Credit Union products and services and ability to discuss them in detail

Knowledge Of: How the credit union operates and its policies regarding savings, lending, and deposit account usage

Ability To: Work cooperatively with others in a team environment and communicate effectively in writing and orally, one-on-one and in group settings

Ability To: React positively to developments and help lead the way forward to include new developments in training

Ability To: Utilize skills to effectively deliver training programs and evaluate effectiveness

Ability To: Operate a PC using the following software applications: Windows, Outlook, Word, Excel, and PowerPoint and the credit union's core processing system

Ability To: Be flexible and handle multiple projects

Ability To: Lead by example and foster relationships

Ability To: Set goals and meet deadlines

Ability To: Familiarity with Learning Management Systems and other training technology

License or Certification: Ability to become a certified trainer for applicable sales and service programs

License or Certification: Bondable