Henkel · 4 months ago
CX Engagement and SME intern: Summer - Fall 2026
Henkel is a global company that focuses on innovation and sustainability. They are seeking a CX Engagement and SME intern to support customer experience and digital transformation initiatives across North America and LATAM, while collaborating on engagement and enablement topics.
BeautyCleaning ProductsConsumerFast-Moving Consumer GoodsPersonal Care and Hygiene
Responsibilities
Get hands-on experience and contribute to Henkel Adhesive’s customer experience and digital transformation initiatives across North America and LATAM
Support CX Activation & Support efforts, including deployment activities across Canada, Mexico, and LATAM, ensuring smooth rollout and adoption of CX tools and processes
Collaborate on Engagement & SME Enablement topics, working on demand center enablement and engagement capability initiatives
Assist in developing and executing specific tasks related to internal stakeholder engagement, training, and communication strategies
Participate in a joint capstone project focused on a key strategic initiative (to be confirmed), contributing insights and solutions as part of a cross-functional intern team
Work closely with regional and global teams, gaining exposure to cross-cultural collaboration and enterprise-level CX transformation
Qualification
Required
An undergraduate student (senior), master's / graduate or MBA student pursuing a degree in Marketing, Data Analytics, Communications or Business Administration
Flair for data and analytics, with the ability to interpret and visualize insights
Experience or strong interest in digital customer experience across marketing, sales, customer support, and web engagement
Proficiency in tools like Excel, Power BI, or similar platforms for data handling and reporting
Strong communication and collaboration skills, especially when working with diverse stakeholders
Self-motivated, detail-oriented, and eager to contribute to strategic initiatives
Benefits
Exciting projects that allow you to make real impact and collaborate with Henkel colleagues worldwide.
Countless learning opportunities available through Henkel’s online learning platform with over 9,000 professional courses.
Networking events with Henkel business leaders, experts and sustainability ambassadors.
Ongoing feedback discussions throughout the internship that allow you to accomplish concrete goals.
In-person and virtual social events to connect with other Henkel interns across the country.
Company
Henkel
Henkel leads with innovations, brands, and technologies to create sustainable value.
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-10-11IPO
Recent News
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