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HUB International · 1 day ago

Commercial Lines Customer Service Representative

Pensacola, FL

Full-time

Onsite

Entry Level

1+ years exp

HUB International is one of the largest global insurance and employee benefits brokers. The Commercial Lines Customer Service Representative is responsible for the day-to-day servicing of specific accounts, requiring direct interaction with clients and various departments within HUB.

Financial ServicesInsuranceInsurTechRisk Management

Responsibilities

Issue auto ID cards, binders, certificates & Evidence of Property

Order loss runs and input information

Order MVRs and E Mods

Process change requests and cancelations – suspense and follow up, check and scan when received

Audits – including checking rates, ordering worksheets and invoicing

Support Account Manager and Account Executives - provide updates once policy is bound (update future application and pull over to current)

Process new business and renewals

Set up/update billing information

Scan and input all correspondence into paperless file

Email signed forms to carrier

Invoices

Prepare policies to be delivered

Reconcile fleet schedules

Prepare tabs for proposals

Agent of record letters

Finance agreement quotes

Renewal of all policies

Additional administrative duties – general scanning, mail, phone support

Assist as needed with various projects

Handle claims intake for the unit

Qualification

PropertyCasualty LicenseCommercial Lines ExperienceComputer SkillsWritten CommunicationVerbal CommunicationOrganizedDetail-oriented

Required

High school diploma or equivalent

1-2+ years of Commercial Lines experienced preferred

Active Property and Casualty License is preferred or must be willing to complete licensing requirements within 60 days of hire if not already obtained

Strong computer skills and proficient with various software programs

Must have excellent written and verbal communication

Organized and highly detail-oriented