West Shore Home · 17 hours ago
Scheduling Coordinator
Mechanicsburg, PA
Full-time
Onsite
Entry Level
$20.39/hr - $20.39/hr
2+ years expWest Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality remodels. The Division Revenue Efficiency Coordinator will schedule customers and optimize resources to meet revenue targets through high-volume calling and effective communication with customers.
Building MaterialConsultingReal Estate
Responsibilities
Efficiently schedule jobs and optimize resources to meet revenue targets, through high-volume calling per KPIs assigned
Fill all upcoming calendar openings by maximizing headcount and offering customers earlier appointment dates, when applicable
Answer incoming calls in a timely and efficient manner and redirect customers as needed
Place outbound calls to customers to schedule and reschedule pre-install, install, and install service appointments
Qualification
Required
High school diploma or equivalent required
2 year's Customer Service experience preferred
Experience and understanding of navigating all Microsoft Office products including Outlook, Word, Excel, and PowerPoint
Benefits
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) and Roth IRA retirement plans with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Company
West Shore Home
West Shore Home is a construction firm dealing in home improvement services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kedar Revankar
Chief Operating Officer
Recent News
Morningstar.com
2025-11-14
The Philadelphia Inquirer
2025-08-30
2025-08-21
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