Front Desk Assocate jobs in United States
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Atrium Hospitality · 2 weeks ago

Front Desk Assocate

Atrium Hospitality is a company focused on delivering exceptional guest experiences, and they are seeking a Front Desk Associate to oversee front desk operations. The role involves handling guest check-ins and check-outs, training new team members, and resolving guest issues professionally.

Asset ManagementConsultingHospitalityHotelInformation Technology

Responsibilities

Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike
Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm
Support and train new front desk team members—you’re the friendly coach they’ll thank later
Resolve guest issues quickly and professionally (bonus points if they leave smiling)
Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready

Qualification

Customer service experienceHospitality experienceTech savvyLeadership experienceHigh school diplomaProblem-solvingTeamwork

Required

Customer service experience – You've got the people skills and patience to keep things running smoothly
High school diploma or equivalent – Because communication, math, and common sense are key
Tech savvy enough to use hotel systems with confidence – No one wants to be stuck at the front desk with a frozen screen
Able to lift 50 lbs and stay on your feet – This role keeps you moving, literally

Preferred

Experience in hospitality or leadership (preferred) – This isn't your first rodeo, and it shows

Benefits

401(k) plan with company match.
Comprehensive Health Coverage – Medical, dental, and vision insurance options.
Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
Atrium’s community service and volunteer programs.

Company

Atrium Hospitality

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Atrium Hospitality is a privately held hotel asset management and investment advisory company.