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EvergreenHealth · 3 days ago

Clinical Lab Assistant II - Non Phlebotomy (Per Diem- Client Services)

Kirkland, Washington

Full-time

Onsite

Mid Level

$25.62/hr - $39.18/hr

3+ years exp

EvergreenHealth is a healthcare provider with outpatient phlebotomy clinics in various locations. They are seeking a Clinical Lab Assistant II to deliver exceptional customer service, assist with laboratory inquiries, and maintain accurate records while interacting with healthcare team members.

Health CareHospitalMedical Device

H1B Sponsor Likely

Responsibilities

Answer and navigate calls with accuracy, efficiency, and courtesy using the best customer service tactics and practices

Uses the laboratory information system or other reference laboratory’s web-based applications to independently solve complex issues in a sensitive, caring, and timely manner

Keeps accurate records of all calls and both written and verbal requests; provides call statistics to the Outreach supervisor

Has the necessary knowledge in phlebotomy collection to assist callers in proper collection and processing procedures acts as a resource to co-workers, clients and patients for general lab questions and directs any complex technical questions to the appropriate personnel

Performs other duties as assigned

Qualification

Clinical laboratory experienceLaboratory information systemMedical terminologyCustomer service skillsPhlebotomy knowledgeGovernment regulations knowledgeASCPTJC criteria knowledge

Required

High school diploma or equivalent

Certification from an approved laboratory-training program with successful completion of a required internship preferred, or relevant work experience

3 years of experience working in a clinical laboratory role

Medical terminology

Preferred

Previous training and competence in dealing with unique needs in the range of customer service situations with clinicians and their office staff

Working knowledge of the various government regulations specifically Medicare and the Washington state medical Test Site regulations

Working knowledge of the College of American Pathologists (ASCP) and the Joint Commission (TJC) inspection criteria

Benefits

Washington Paid Sick Leave (WPSL)

Participation in 457(b) retirement plan

Free parking

Cafeteria & Gift Shop Discount

Company

EvergreenHealth

Glassdoor3.7

EvergreenHealth, a public hospital district, is an integrated health care system offering a breadth of services

Founded in 1972

Kirkland, Washington, USA

1001-5000 employees

https://www.evergreenhealth.com

H1B Sponsorship

EvergreenHealth has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1)

2022 (1)

2021 (2)