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IDEXX · 2 days ago

Veterinary Software Trainer

Portland, ME

Full-time

Hybrid

Entry, Mid Level

2+ years exp

IDEXX is known for developing groundbreaking products in the veterinary field and is seeking a Veterinary Software Trainer to guide veterinarians and their teams in utilizing software solutions effectively. The role involves training practice staff, supporting customer needs post-implementation, and collaborating with IDEXX teams to sustain customer accounts.

BiotechnologyHealth CareLivestockVeterinary

Responsibilities

Establishing relationships with individuals of diverse personalities is essential

Embrace the opportunity to learn new things, welcome feedback about your performance, take part in purposeful practice sessions to boost your training, and be at ease with the ambiguity that comes with a global company that prides itself on continuous improvement and innovation

To excel in this role, you should possess a minimum of two (2) years of experience within the veterinary industry, with a background in training and/or leadership being strongly preferred

You must effectively communicate and collaborate with customers, leaders, and colleagues

Demonstrating the ability to cultivate strong partnerships with customers and peers will enable you to effortlessly gain confidence and trust from others

A proactive mindset is crucial for planning and prioritizing work in a dynamic environment and making quality and timely decisions

Effective listening skills are imperative to ascertain customer needs, allowing you to adapt your approach and demeanor to various situations

Collaborate with customers to guide and support the Change Management process that coincides with integrating a new system into their daily operations

Proficiency in learning and using technology, including computers, tablets, printers, and smartphones, is required. Familiarity with computer networking is an added advantage

Weekend hours and weekday overtime may be required

Capable of standing/walking around continuously for up to 2 hours

May be required to lift, move and carry up to 50 pounds

Overnight travel is required. (3-4 nights per week on average)

Requires up to 80% National travel, both Air and Car travel

Must live within an hour of an International Airport

Valid Driver’s License required

Qualification

Veterinary industry experienceTraining experienceTechnical proficiencyChange ManagementEmpathyProactive mindsetEffective communicationOrganizational skillsTeamworkEffective listening

Required

Minimum of two (2) years of experience within the veterinary industry

Background in training and/or leadership being strongly preferred

Ability to effectively communicate and collaborate with customers, leaders, and colleagues

Demonstrating the ability to cultivate strong partnerships with customers and peers

Proactive mindset for planning and prioritizing work in a dynamic environment

Effective listening skills to ascertain customer needs

Ability to guide and support the Change Management process

Proficiency in learning and using technology, including computers, tablets, printers, and smartphones

Valid Driver's License required

Must live within an hour of an International Airport

Capable of standing/walking around continuously for up to 2 hours

May be required to lift, move and carry up to 50 pounds

Overnight travel is required (3-4 nights per week on average)

Requires up to 80% National travel, both Air and Car travel

Benefits

Competitive compensation

Incentives

Benefits

Company

IDEXX

Glassdoor3.5

10,000+ people, one global focus - enhancing the health and well-being of pets, people, and livestock We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job.

Founded in 1983

Westbrook, Maine, USA

10001+ employees