SouthEast Alaska Regional Health Consortium (SEARHC) · 1 day ago
IT Desktop Engineer
Juneau, AK
Full-time
Onsite
Senior Level, Lead/Staff
$38.93/hr - $54.76/hr
8+ years expSouthEast Alaska Regional Health Consortium (SEARHC) is a non-profit health consortium dedicated to serving the health interests of the residents of Southeast Alaska. They are seeking an IT Desktop Engineer to manage and support the desktop environment, including imaging, computer deployment, and mobile device management, while working both independently and as part of a team.
Health CareNon Profit
Responsibilities
Participates and engages and occasionally leads in team meetings, team building activities, and other opportunities to strengthen the department
Executes project-related tasks
Actively maintains education and cross-training on IT Infrastructure areas of expertise
Prepares, leads, and attends training when available and appropriate
Responsible for deploying new desktops and laptops, managing the imaging process, and ensuring systems are up to date with the latest patches and software using WSUS or Windows Update for Business
Manage and maintain the mobile device management system, including setting up new devices and configuring policies
Administer Group Policy and provide guidance on desktop management best practices
Develop and maintain standards for the desktop environment and create documentation for processes and procedures
Develop standardized procedures for computer build, software installation, and other common tasks
Develop automation using PowerShell to streamline and improve desktop management processes
Troubleshoot and resolve hardware, software, and networking issues as they arise
Monitor desktop performance and work to optimize the environment to ensure high levels of user productivity
Assist with the management of thin clients and Imprivata policy
Excellent communication and interpersonal skills, professional business manner, and ability to interact with people of differing professional levels
Assists management in identifying opportunities for process improvement within the department
Occasional after-hours work when needed, which can include weekends, holidays, or non-standard business hours
Position requires frequent travel to locations in Southeast Alaska
Maintains detailed and accurate records related to endpoint management
Creates, follows, and maintains documentation and checklists to ensure efficiency and consistency
Highly Proficient with Active Directory, DHCP and DNS
Highly Proficient with the two most recent versions of Microsoft Desktop Operating Systems
Familiar with PowerShell
Familiar with Enterprise-grade system monitoring technologies
Familiar with Citrix Virtual Apps and Desktops
Qualification
Required
High School Diploma and demonstrates the knowledge, skill, and ability to perform the key responsibilities of the position
8-10 years' work experience managing Windows systems
Excellent communication and interpersonal skills, professional business manner, and ability to interact with people of differing professional levels
Highly Proficient with Active Directory, DHCP and DNS
Highly Proficient with the two most recent versions of Microsoft Desktop Operating Systems
Familiar with PowerShell
Familiar with Enterprise-grade system monitoring technologies
Familiar with Citrix Virtual Apps and Desktops
Working knowledge of office automation products and computer peripherals, like printers and scanners
Knowledge of several of the following: AD/LDAP, enterprise anti-virus, enterprise backup systems, enterprise monitoring/reporting systems
Knowledge of Microsoft Intune and Autopilot
Demonstrated work in hands on configuration, maintenance, and direct responsibility for enterprise IT systems, with preference for a Health Care environment
Scripting/Programming experience and background
Familiarity with ITIL, HIPAA, HITECH, and other standards applicable to Health Care IT
Preferred
BS in Information Systems or related field preferred
Microsoft MCSA / MCSE or equivalent preferred
Benefits
Retirement
Paid time off
Paid parental leave
Health insurance
Dental
Vision benefits
Life insurance
Long and short-term disability
More
Company
SouthEast Alaska Regional Health Consortium (SEARHC)
For nearly 50 years, SEARHC has provided high-quality healthcare services to the residents of Southeast Alaska.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Charles Clement
President, CEO
Recent News
2024-04-25
2024-04-25
Company data provided by crunchbase