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Legrand, North America · 1 day ago

Inside Sales Representative - REMOTE

United States

Full-time

Remote

Mid Level

$70K/yr - $75K/yr

3+ years exp

Legrand, North America is a global specialist in electrical and digital building infrastructures. They are seeking an Inside Sales Representative to assist Regional Sales Directors and customers in completing sales orders, achieving sales goals, and providing exceptional customer service.

Electrical DistributionElectronicsManufacturing

Responsibilities

Provide exceptional customer service to develop and maintain relationships with key partners/customers. Be proactive in providing information and respond to questions in a timely manner

Maintain accurate customer records and sales transactions in Salesforce CRM

Provide assistance to customers, answer questions, respond to customer inquiries regarding order status, ship dates, and inventory availability; expedite orders, follow through on quotes, and complete sales orders

Gather information to determine the proper equipment evaluation needs required by the customer. Send and track equipment to the customer and ensure follow-up on product evaluation by the Regional Sales Director

Assist the Regional Sales Director and customers to determine what products are the best solution for the customer project based on scope and budget

In conjunction with the Regional Sales Director, assist with high-level account administration for customer and reseller requests. The Inside Sales Representative may assist in negotiating contracts with customers on terms and discounts when appropriate

Assist the Regional Sales Director with high-level decision-making to facilitate direct sales to large customers and/or resellers

Coordinate sales-related activities with all members of the sales, marketing, operations, and product support teams

Meet with key customers and decision makers every quarter to develop and maintain professional relationships

Work DPC's Channel Management teams and channel partners to ensure customer satisfaction throughout the selling process

Achieve or exceed assigned sales quotas and goals

Complete required training and development objectives within the assigned time frame, stay up-to-date with new features and product launches

Have a basic understanding of DPC’s products and services, and is current on industry trends and practices in the datacenter marketplace

Resolve customer complaints by investigating problems, developing solutions, and making recommendations to management for resolution

Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas

Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in the decision-making process; make timely decisions

Perform other duties as assigned

Qualification

Sales experienceSalesforce CRMProject managementMicrosoft OfficeCustomer serviceEffective communicationOrganizational skillsTeamworkStrategic thinkingInitiative

Required

Bachelor's degree from a four-year College or University with an emphasis in Business, or related field; or equivalent combination of education and experience

A minimum of 3 years of support sales or inside sales experience in the information technology industry, data center industry experience preferred

Project management skills, including planning, organizing, and coordinating tasks

Computer proficient with knowledge of Microsoft Office products (Word/Excel/Outlook/PowerPoint), experience with Salesforce.com preferred

Effective oral and written communication skills with the ability to provide information across multiple groups in the Company, including Finance, Engineering, Marketing, and Sales

Strong organizational and planning skills and the ability to work independently

Position will require limited travel; ideal candidate must be able to travel up to 4-6 times a year