NAPA Auto Parts · 1 day ago
Store Operations Market Director
Columbus, OH
Full-time
Onsite
Director/Executive
7+ years expNAPA Auto Parts is seeking a Market Director for Store Operations, a key leader responsible for overseeing the operational performance of multiple store locations. This role focuses on ensuring operational excellence, compliance, and efficiency while fostering a customer-centric culture to achieve sales and profit targets.
AutomotiveIndustrialMachinery Manufacturing
Responsibilities
Lead, mentor, and develop store managers to drive operational excellence and continuous improvement across all locations
Monitor and ensure compliance with operational policies, safety standards, and company procedures
Analyzes and interprets the markets profit and loss statements and inventory reports to identify and implement strategies to improve operation performance; keeping management apprised of issues, progress, and results
Partners with sales leadership to identify and deploy strategies and tools to improve store efficiency and service levels to achieve and exceed district financial objectives and quotas
Evaluates business results of the market and stores to ensure the delivery of strategic objectives on budget timelines. Produces accurate and timely financial reports and projections for the market
Analyze operational metrics and implement strategies to improve efficiency, reduce costs, and drive profitability
Collaborate with cross-functional teams to align operational initiatives with the business objectives
Works cross functionally with Sales market director to deliver key sales initiatives
Oversee inventory management processes to minimize shrinkage and optimize stock levels
Conduct regular store visits to assess operations, ensure adherence to store standards, train and coach teams and provide actional feedback to leadership teams
Champion employee engagement initiatives to build a positive work environment and drive retention
Stay informed about market trends, competitor strategies, and industry advancements to maintain a competitive edge
Qualification
Required
Bachelor's degree in Business Administration, Operations Management, or related field
Data Driven: Proven ability to analyze data, develop strategies, and deliver results in a fast-paced environment
Operational Excellence: Ensures consistent execution of operational standards to maximize store performance and efficiency
Talent Leadership Development: Cultivates a high-performing workforce through coaching, development, and effective team leadership
Customer Experience Focus: Champions initiatives that enhance the in-store customer experience and drives satisfaction
Financial & Business Acumen: Manages budgets and operational metrics to achieve profitability and sustain growth
Proficiency in operational tools, inventory management systems, and reporting software
Preferred
7+ years of progressive leadership experience in retail store operations with multi-unit management experience
Leadership Embodies the following values: serve, perform, influence, respect, innovate, team
Effectively communicates by motivating and inspiring others through clear and proactive communication
Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions
Makes balanced decisions and thinks strategically by being a forward thinker
Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization
Company
NAPA Auto Parts
Through nearly 6,000 auto parts stores and over 16,000 auto care and collision centers in the U.S., NAPA has America’s largest network of parts and care.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dean Moore
Director, CEO Dean's Auto Parts
Jamie Walton
Executive Vice President, Chief Merchandising Officer
Recent News
2025-10-29
2025-10-10
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