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HireArt · 1 week ago

Fleet Support Engineer

Austin, TX

Full-time

Onsite

Mid Level

$60/hr - $60/hr

4+ years exp

HireArt is helping an on-demand, autonomous ride-hailing company hire a Fleet Support Engineer to be actively engaged in the operational uptime of the company fleet. In this role, you’ll support the operational uptime of the autonomous vehicle fleet by providing real-time technical support, performing root cause analysis, and developing diagnostic procedures for sensor-related issues.

Enterprise SoftwareHuman ResourcesRecruiting

Work & Life Balance

No H1B

Responsibilities

Serve as the primary point of contact for real-time escalations for sensor-related fleet issues

Conduct in-depth root cause analysis through comprehensive log review to identify and resolve fleet issues

Develop, update, and maintain a comprehensive troubleshooting guide for technicians, incorporating newly diagnosed faults and their resolutions

Perform hardware bring-up and validation procedures for new sensor components (LiDAR, radar, cameras, etc.)

Design and implement diagnostic procedures to streamline future troubleshooting processes, with a focus on sensor calibration and data integrity

Historical review of vehicle/fleet data, including sensor data, identifying trends and issues

Collaborate with engineering design teams to enhance tooling and improve issue detection capabilities

Develop and implement effective countermeasures across the fleet to prevent recurring issues

Define and capture essential data points to validate issue resolution and measure the effectiveness of implemented solutions

Engage in cross-functional collaboration to drive continuous improvement in vehicle performance and reliability

Willingness to travel occasionally within the U.S. to support various operational locations

Qualification

Electrical EngineeringComputer EngineeringPerception SystemsLow/High Voltage CircuitsUnified Diagnostic ServicesHardware/Software SystemsLinuxPythonUnderstanding SchematicsNetworkingProblem SolvingRelationship Building

Required

Bachelor's degree in Electrical or Computer Engineering

4-6 years of relevant experience in transportation, aerospace, or autonomous vehicles with a specific focus on perception systems and sensors

Experience with low/high voltage circuits, Unified Diagnostic Services (UDS), and experience on how to safely troubleshoot

Understanding of hardware/software systems architecture and communications to support in an operations setting

Ability to pass a background check

Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drives specific resolution into single components

Self-starter with the ability to build relationships across the company

Ability to comprehend schematics, electrical diagrams, and connector end views/pinouts

Willingness to work overtime as needed, with advance notice