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Posterity Health · 3 months ago

VP of Clinical Operations

Englewood, CO

Full-time

Onsite

Director/Executive

$150K/yr - $200K/yr

10+ years exp

Posterity Health is a Center of Excellence for Men's Health that provides a full continuum of services. The VP of Clinical Operations is responsible for overseeing daily clinical operations, ensuring optimal clinical quality and patient safety, while promoting efficient technology-enabled clinical processes across various specialties and programs.

FertilityHealth CareMedicalMen'sWellness

Responsibilities

In collaboration with operational and medical leadership, establishes effective patient care processes and workflows

Optimize technology to streamline workflows and processes, enhancing overall efficiency and client service delivery

Develops and supports policies and procedures that support the provision of quality and timely patient care services

Plan, coordinate, implement, and monitor projects and initiatives relating to operations, and ensure they are consistent with the strategic mission

Build out the APP network with training, onboarding, and HR oversight

Maintain appropriate quality control programs and proactively partner with risk, quality, safety, and clinical operations leadership to ensure continuous monitoring and improvement in the provision of clinical and ancillary services and infection prevention

Responsible for the overall performance, execution, control, and completion of Clinical Operations services

Communicate and work collaboratively across markets, lanes, divisions, and companies to drive success

Provide and/or monitor monthly scorecards and other related reports, and create action plans to improve patient satisfaction and clinical performance

Refine the digital patient experience, including call center and online patient outreach and follow-up

Contribute to the preparation and review of clinical program documents and other study-related documents, assuring quality and consistency

Keep abreast of regulatory and clinical practices and utilize this knowledge during the ongoing development and adjustment of processes

Hire, onboard, and train personnel

Qualification

Clinical Operations ManagementDigital Healthcare ExperienceQualitySafety CertificationProject ManagementFertilityUrology ExperienceSurgery SchedulingClinical Data ManagementChange ManagementCommunication SkillsEmotional IntelligenceTeam Leadership