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Eli Lilly and Company · 5 days ago

Learning Strategic Business Partner

Indianapolis, IN

Full-time

Onsite

Senior Level

$128K/yr - $187K/yr

5+ years exp

Eli Lilly and Company is a global healthcare leader headquartered in Indianapolis, Indiana. The Associate Director, Commercial Learning Services provides strategic leadership for learning and development initiatives, driving innovation and transformation in training programs to support Customer Office capabilities.

BiotechnologyHealth CareMedicalPharmaceutical

No H1B

Responsibilities

Serve as the primary consultant for CLS learning solutions

Translate business needs into scalable, balanced training strategies

Align learning with strategic goals through change management and stakeholder engagement

Conduct needs assessments to balance learner needs with business priorities

Apply adult learning principles and CLS strategy to scope and implement training

Stay current on industry trends, innovations, and standard processes in learning and AI

Develop learner-centered, engaging, and accessible experiences across modalities

Craft compelling narratives that drive behavior change and practical application

Apply universal design principles to ensure inclusivity and accessibility for all learners

Demonstrate digital proficiency with LMS, authoring tools (Articulate 360, Captivate), video tools, and emerging tech like VR/AR

Leverage AI-powered platforms for adaptive learning, personalized content, and automation

Understand and address ethical implications of AI in learning, ensuring fairness, privacy, and bias mitigation

Analyze learning metrics and learner data to assess effectiveness and improve programs

Measure engagement, learning outcomes, and business impact

Ensure training leads to qualified, ready employees

Lead learning initiatives using agile or iterative approaches to deliver rapid value

Develop project charters, statements of work, and design templates

Curate relevant resources and develop bite-sized, just-in-time learning modules

Handle timelines, priorities, and stakeholder communications

Evaluate learning outcomes and share insights with business partners

Work cross-functionally with internal teams, global partners, vendors, SMEs, and reviewers to ensure alignment

Represent CLS in business partner relationships and oversee training administration and assignment

Influence governance and leadership to adopt optimal learning approaches

Collect feedback to find opportunities for improvement

Develop a collaborative environment that encourages innovation and inclusion

Qualification

Learning experience designInstructional strategyAgile project managementStakeholder engagementData analyticsAI practicesLMS proficiencyAuthoring toolsInnovationCollaborationCommunicationFeedback collection

Required

Bachelor's degree

5+ years in learning and development strategy or tech

Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role