PDS Management Services, LLC ยท 2 months ago
Regional Dental Office Manager - (Pediatric / Ortho Experience Preferred)
North Country Pediatric Dentistry, Cornelia Street, Plattsburgh, NY, USA
Full-time
Onsite
Mid, Senior Level
$70K/yr - $85K/yr
4+ years expPDS Management Services, LLC is seeking a highly motivated and experienced Regional Dental Office Manager to lead their pediatric dental practices in North Country, NY. The role involves managing daily operations, overseeing staff, ensuring compliance with dental standards, and fostering a supportive team culture.
DentalHealth CareMedicalProfessional Services
Responsibilities
Manage all daily front and back office operations
Lead and support staff using a servant leadership approach
Oversee scheduling, billing, daily closeouts, and clinical flow
Ensure full compliance with HIPAA, OSHA, and pediatric dental standards
Track and analyze KPIs: production, collections, payroll, and expenses
Handle escalated patient concerns with professionalism and empathy
Train staff on new systems, policies, and performance goals
Supervise insurance verification, benefit reviews, and patient financing
Collaborate with HR on staff development, coaching, and performance feedback
Qualification
Required
4+ years of dental experience, including 2+ years in a leadership role
Proficiency with Dentrix or similar practice management software
Strong knowledge of pediatric dental procedures, insurance, and billing
High school diploma or equivalent (required)
Excellent leadership, communication, and organizational skills
Must be able to commute or relocate to the North Country Region
Preferred
College degree or advanced certifications
Benefits
401(k) Retirement Plan
Medical, Dental, and Vision Insurance
Life Insurance Coverage
Flexible Spending (FSA) and Health Savings Accounts (HSA)
Paid Time Off (PTO)
Aflac Supplemental Options
Employee Discounts
Company
PDS Management Services, LLC
PDS provides management and administrative services to pediatric dental practices located throughout the northeast.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase